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Open nowFirst seen 3 hours ago

BDC Customer Care Specialist

thomasautogroup88 open roles

Where
Joliet, IL
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Your applicationOpen nowBDC Customer Care Specialistthomasautogroup · Joliet, IL

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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 3 hours ago

The posting

Business Development Representative (BDC)

Thomas Nissan of Joliet

Thomas Nissan of Joliet is Growing – Join Our Team!

Thomas Nissan of Joliet is actively hiring Business Development Representatives (BDC) to help support our rapidly growing sales department.

This is a great opportunity for individuals with experience in customer service, call centers, appointment setting, collections, hospitality, retail sales, or any position that requires strong communication skills. Automotive experience is a plus, but we are willing to train the right people.

If you enjoy talking with people, building relationships, and helping customers, this could be the perfect career opportunity.

What We Offer

  • Competitive Hourly Pay Plus Bonuses
  • Aggressive Performance Incentives & Monthly Spiffs
  • Fuel Assistance Program for Top Performers
  • Paid Training
  • Health, Dental, and Vision Insurance
  • Paid Vacation
  • Career Growth Opportunities
  • Flexible Scheduling
  • Fun, Team-Oriented Work Environment

Responsibilities

  • Respond to inbound internet leads, phone calls, and customer inquiries
  • Schedule appointments for the sales department
  • Follow up with customers regarding their vehicle interests
  • Confirm and manage daily appointments
  • Maintain accurate customer information in the CRM
  • Communicate professionally through phone, text, and email
  • Help create an exceptional customer experience before the customer arrives at the dealership

Qualifications

  • Strong phone and communication skills
  • Customer service experience preferred
  • Call center, collections, retail, hospitality, or appointment-setting experience is a plus
  • Automotive experience is a plus but not required
  • Bilingual (English/Spanish) is a strong plus
  • Positive attitude and strong work ethic
  • Basic computer skills
  • Ability to multitask in a fast-paced environment
  • Professional appearance and demeanor

Who Should Apply?

  • Customer Service Representatives
  • Appointment Coordinators
  • Call Center Representatives
  • Collections Representatives
  • Retail Sales Associates
  • Hospitality Professionals
  • Recent College Graduates
  • Bilingual Candidates
  • Anyone who enjoys helping people and earning performance-based income

Why Thomas Nissan?

We are growing, investing in our people, and creating opportunities for long-term career advancement. Many of our managers started in entry-level positions and worked their way up through the organization.

If you're looking for a career instead of just another job, we want to talk to you.

Spanish-speaking candidates are encouraged to apply.

Apply Today and Become Part of the Thomas Nissan Team!

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