Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 8 hours ago

Community & Education Manager

Threecolts10 open roles

Where
United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCommunity & Education ManagerThreecolts · United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Threecolts's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.5% of postings close within 7 days. Measured by our own scanner across the market. Threecolts postings stay open a median of 13 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.5%7 days
  4. 15.4%14 days
  5. 34.1%30 days
This job: posted 8 hours ago

Threecolts median: 13 days open

The posting

About Threecolts

Threecolts is a software suite built for consumer brands, helping them recover revenue, operate more efficiently and grow across major retailers and marketplaces. Our largest business, Margin Pro, helps brands recover money owed to them by retailers and marketplaces such as Amazon, Walmart and Target by managing disputes on their behalf. Alongside this, we’re building and scaling newer products, including AI Operator and Retail 365, while continuing to grow our portfolio of subscription products across our customer base.

Who We Are

We’re a global team of 340 people across 33 teams, having grown through 24 acquisitions. We operate with a flat structure, giving people real ownership and the ability to move quickly. AI is embedded in how we work across the business, helping us increase speed, improve quality and operate at scale.

About the Role

We're looking for a Community & Education Manager to build strong relationships with Threecolts customers, grow engagement across our communities and help customers get the most value from our products. This is a hands-on, customer-facing role focused on community management, product education, live training and customer advocacy.

Key Responsibilities

  • Manage and grow engagement across Threecolts and Seller 365 customer communities.
  • Host live customer education sessions, webinars, workshops and product demonstrations.
  • Create helpful educational content, including tutorials, FAQs, onboarding guides and product walkthroughs.
  • Build strong customer relationships and encourage participation in events, research, betas and advocacy.
  • Gather customer feedback, identify recurring challenges and share insights with internal teams.
  • Recruit and coordinate customers for product testing, research and feedback programmes.
  • Represent Threecolts confidently on customer calls, video and at virtual or in-person events.
  • Work closely with Education, Customer Care, Product and Innovations to improve the customer experience.

Qualifications

  • Experience in community management, customer education, customer success or a similar role.
  • Confident presenting, hosting webinars and delivering product training.
  • Strong communication and relationship-building skills.
  • Ability to quickly learn software products and explain technical features simply.
  • Experience creating customer-facing educational content.
  • Proactive, organised and comfortable managing multiple priorities.
  • Comfortable appearing on camera and engaging directly with customers.
  • Experience in ecommerce, marketplace selling or SaaS is a plus.
  • Familiarity with AI tools is an advantage.
  • Video editing skills

What Success Looks Like

  • An active, engaged customer community.
  • Consistent, high-quality customer education and training.
  • Increased participation in betas, research and advocacy.
  • Customer feedback translated into useful education and product improvements.
  • Stronger customer relationships and product adoption.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Threecolts's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Threecolts's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Threecolts's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.