The posting
Employee Type:
Regular
Work Shift:
Join Team Tidelands and help people live better lives through better health!
Clinic Manager – Multispecialty II (7576) Are you passionate about quality and committed to excellence? Consider joining our Tidelands Health team. As our region's largest health care provider, we are also one of our area's largest employers. More than 2,500 team members at more than 70 Tidelands Health locations bring our healing mission to life each day.
A Brief Overview The Clinic Manager – Multispecialty II provides operational leadership for a large, complex multispecialty healthcare practice encompassing multiple clinical and administrative service areas. The position oversees the coordination of operations across diverse healthcare specialties and works with physicians, clinical teams, administrative leaders, and other managers to ensure effective staffing, patient access, workflow, quality, and operational performance. The Clinic Manager provides leadership across a broad practice environment that includes multiple specialty areas and varying operational models. The position evaluates operational performance, identifies opportunities and problems, develops solutions, and coordinates implementation of initiatives that improve efficiency, quality, patient experience, access, and resource utilization. The Clinic Manager serves as a key operational liaison among providers, practice leadership, clinical and administrative teams, and organizational leadership. The position provides leadership and direction within a complex management structure and collaborates with other leaders to establish consistent standards and effective practices across assigned service areas. The Level 2 Clinic Manager is expected to coordinate across these varied service areas while maintaining consistent operational standards and ensuring that staffing, patient access, provider schedules, quality, and administrative functions are effectively aligned.
What you will do
- Provides operational leadership across multiple healthcare specialties and service areas, coordinating clinical and administrative functions to support efficient workflows, patient access, quality, and consistent operational standards.
- Leads and develops a large, multidisciplinary practice workforce, establishing performance expectations, supporting employee development, addressing performance concerns, and ensuring appropriate staffing and coverage across service areas.
- Coordinates operations within a complex leadership structure, collaborating with assistant directors, specialty managers, providers, and organizational leadership to establish priorities, resolve operational issues, and maintain effective communication across service areas.
- Monitors provider schedules, productivity, patient access, and operational performance across specialties, identifying trends and barriers and implementing strategies to support established benchmarks.
- Evaluates organizational and staffing needs across multiple specialties, considering patient volume, productivity, provider availability, workload, and operational complexity when making recommendations regarding staffing and resource allocation.
- Provides leadership for recruitment, onboarding, employee development, performance management, and workforce administration, ensuring consistent management practices across the assigned practice.
- Collaborates with providers and leadership to identify and resolve complex operational and service issues, facilitating communication, decision-making, follow-up, and accountability across multiple disciplines.
- Leads quality, process improvement, and operational performance initiatives across multiple specialties, evaluating systems and workflows and implementing strategies that improve efficiency, innovation, quality, patient experience, and cost effectiveness.
- Oversees operational compliance and effective use of healthcare technology, ensuring assigned service areas follow applicable regulatory, licensing, accreditation, and organizational requirements and appropriately utilize electronic medical record and other systems.
- Supports strategic operational planning and resource management, including budgeting, growth and expansion initiatives, revenue cycle processes, and other priorities that affect the performance and sustainability of the multispecialty practice.
Education Qualifications
- Associate's Degree in Healthcare, Business, or related field with 7 years of specific management or supervisory experience Required or
- Bachelor's Degree in Healthcare, Business, or related field Required
- Master's Degree in Health Administration, Business Administration, or related field Preferred
Experience Qualifications
- 5 years of progressive experience in healthcare operations, clinic management, practice management, or a related healthcare leadership role Required
- Experience leading and developing large clinical and administrative teams Required
- Experience managing operations across multiple healthcare specialties and/or complex healthcare service environments Required
Skills and Abilities
- Knowledge of complex healthcare operations, regulatory requirements, and multispecialty practice management.
- Strong leadership and people management skills, including the ability to lead large and diverse teams.
- Strong communication, collaboration, and relationship-building skills across multiple levels of an organization.
- Strong analytical, problem-solving, and decision-making skills in a complex operational environment.
- Knowledge and application of process improvement, performance management, and resource utilization principles.
- Ability to manage competing priorities, coordinate across multiple service areas, and effectively lead within a shared management structure.
Licenses and Certifications
- Certified Medical Practice Manager - American Academy of Professional Coders Preferred
Physical Demand Light Physical Demand The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a contract for employment nor a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform tasks other than those specifically presented in this description. Tidelands Health is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Tidelands Health is an equal opportunity employer (EOE). Tidelands Health does not discriminate against employees or applicants for employment on the basis of race, color, creed, religion, age, national origin, disability, marital status, veteran status, gender, genetic information, familial status, or any other legally protected status.
