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Open nowPosted 6 hours ago

Dispatch Supervisor

Tigo Guatemala65 open roles

Where
Guatemala City, Guatemala
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Your applicationOpen nowDispatch SupervisorTigo Guatemala · Guatemala City, Guatemala

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Tigo Guatemala's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.0% of postings close within 7 days. Measured by our own scanner across the market. Tigo Guatemala postings stay open a median of 1 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.0%7 days
  4. 15.5%14 days
  5. 34.1%30 days
This job: posted 6 hours ago

Tigo Guatemala median: 1 days open

The posting

Dispatch Supervisor

Función Principal:

Responsable de supervisar y garantizar el cumplimiento de la agenda de instalaciones, averías y demás órdenes de trabajo domiciliarias, asegurando el logro de los indicadores de productividad técnica mediante el seguimiento continuo al desempeño de las cuadrillas, la coordinación eficiente de los recursos y la identificación oportuna de desviaciones operativas.

Asimismo, liderar, administrar y desarrollar al personal bajo su responsabilidad, fomentando una cultura de trabajo en equipo, orientación a resultados, ética profesional y cumplimiento de los procesos establecidos, mediante la implementación de acciones de mejora continua que contribuyan a la eficiencia operativa y al cumplimiento de los objetivos del área.

Requisitos

  • Estudios universitarios en Administración de Empresas, Ingeniería Industrial, Ingeniería en Sistemas, Telecomunicaciones o carrera afín.
  • Deseable cierre de pensum o título universitario
  • Mínimo 1 años de experiencia en supervisión de equipos de trabajo y gestión operativa.
  • Experiencia en coordinación, seguimiento y control de operaciones técnicas o servicios domiciliarios.
  • Experiencia en administración de personal, evaluación de desempeño y cumplimiento de objetivos.
  • Deseable experiencia en empresas de telecomunicaciones, logística o servicios técnicos.

Conocimientos Específicos:

  • Gestión de indicadores operativos (KPI).
  • Control y cumplimiento de agenda técnica.
  • Gestión de productividad y seguimiento a cuadrillas.
  • Administración y manejo de personal.
  • Planificación y dimensionamiento de recursos técnicos.
  • Análisis de resultados
  • Control y cumplimiento de procesos operativos.

Conocimientos Técnicos:

  • Microsoft Excel intermedio-avanzado.
  • Microsoft PowerPoint.
  • Manejo de Amsys, As400, Intraway, Plume, Salesforce.
  • Conocimientos de tecnologías HFC, FTTH, FWA y DTH.
  • Herramientas de análisis y seguimiento operativo.

Competencias y Habilidades:

  • Liderazgo y manejo de equipos.
  • Orientación a resultados.
  • Trabajo en equipo.
  • Comunicación asertiva.
  • Capacidad de análisis.
  • Toma de decisiones.
  • Planificación y organización.
  • Resolución de conflictos.
  • Trabajo bajo presión.
  • Ética profesional e integridad.
  • Responsabilidad y confidencialidad.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Tigo Guatemala's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Tigo Guatemala's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Tigo Guatemala's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

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