Skip to content

Open nowPosted 73 days agoWe saw it 3 min after it went up

Database Support Engineer, EMEA

Timescale (TigerData)5 open roles

Where
Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowDatabase Support Engineer, EMEATimescale (TigerData) · Remote
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Timescale (TigerData)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Timescale (TigerData) postings stay open a median of 73 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 73 days ago

Timescale (TigerData) median: 73 days open

The posting

At Tiger Data, formerly Timescale, we empower developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. Trusted globally by thousands of organizations, Tiger accelerates real-time insights, drives intelligent applications, and powers critical infrastructure at scale. As a globally distributed, remote-first team committed to direct communication, accountability, and collaborative excellence, we're shaping the future of data infrastructure, built for speed, flexibility, and simplicity.

Tiger Data is hiring a Database Support Engineer for our growing global team! The right candidate will be comfortable providing deep technical support and interacting with customers daily. You should have deep experience with relational databases (PostgreSQL is a strong plus!) and be able to quickly gain a detailed understanding of TimescaleDB. You should have a “can do it” attitude, where helping the user comes first.

Location: This position is open only to candidates currently based within the EMEA region.

- Candidates based outside of EMEA are not eligible for this position.

- This is a permanent weekday role with 5-day, 8-hour, Monday–Friday shifts during local hours.

- On-call rotation approximately every 5 weeks.

Be familiar with TimescaleDB! Sign up for the free trial 🐯 and test it out before you apply. https://console.cloud.timescale.com/signup

Check out a tutorial here: https://docs.tigerdata.com/tutorials/latest/real-time-analytics-transport/

WHAT YOU WILL DO:

- Work with our customers across a wide range of topics, from basic administration of TimescaleDB to deep consultative conversations around design, optimization, and implementation

- Manage support cases from beginning to end.

- Develop and maintain close relationships with our customers to help them be successful.

- Be curious, always willing to learn, and always looking for ways to improve our products, processes, and culture.

WHAT YOU NEED:

- Bachelor’s degree in computer science, information systems, or equivalent experience.

- Relational DB experience at scale: administration, data modeling, query optimization

- Experience with relational databases (PostgreSQL a strong plus!)

- Experience as a technical support professional with external customers.

- Strong aptitude to understand and learn new software products.

- Strong communication skills and the ability to express patience and empathy when troubleshooting complex technical concepts to a varied audience.

OTHER THINGS THAT WILL HELP:

- Be familiar with TimescaleDB! You should download and test it out before you interview:

- Familiarity with broad cloud computing concepts and experience with AWS, GCP, and Azure.

- Experience with Relational databases, NoSQL databases, and data modeling tools.

- Familiarity with PostgreSQL, including best practices, Query Plan analysis, backup/restore, migrations, etc

- A strong sense of curiosity and a willingness to wade into the unknown and learn as you go.

ABOUT TIGER DATA🐯 https://www.tigerdata.com/about

Tiger Data, formerly Timescale, sets the standard as the fastest PostgreSQL platform for modern workloads. Trusted by more than 2,000 customers across 25+ countries and powering over 3 million active databases, we enable developers and organizations to build real-time, intelligent applications at scale. Backed by $180 million from top-tier investors, Tiger Data is building the new standard for data infrastructure, built on PostgreSQL, designed for the future.

👉 👉 Want to get a feel for how we work and what we value? Check out our blog post: What It Takes to Thrive at Tiger Data https://www.timescale.com/blog/what-it-takes-to-thrive-at-timescale

OUR TECH STACK:

We don't require previous experience with our tech stack, but enthusiasm for learning is key. Our technologies include PostgreSQL, Tiger Cloud, AWS, Go, Docker, Kubernetes, Python, and innovative features like Hypertables, Hypercore, vector search, and real-time analytics.

Learn more at https://www.tigerdata.comwww.tigerdata.com http://www.tigerdata.com or follow us on Twitter https://twitter.com/TigerData@TigerDatabase https://x.com/TigerDatabase

WHAT WE OFFER:

(Please note that benefits may vary based on country.)

- Flexible PTO and comprehensive family leave

- Fridays off in August

- Fully remote opportunities globally

- Stock options for long-term growth

- Monthly WiFi stipend

- Professional development and educational resources 📚

- Premium insurance options for you and your family (US-based employees)

Ready to join the future of PostgreSQL? We can’t wait to meet you. 🚀🐯

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Timescale (TigerData)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Timescale (TigerData)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Timescale (TigerData)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.