The posting
Helpdesk Specialist The Contractor shall provide staff with an in-depth and broad base of knowledge on the supported ECWM capability, including functional aspects of software solutions and the level of technical and functional support required to manage the day-to-day operations of the Tier II help desk for ECWM. Provides trouble shooting support to a user community employing computer systems and networks. Diagnoses problems and provides applicable remedies. May serve as a team leader in...



