The posting
Who We Are:
On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.
TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.
THE ROLE
The Account Manager provides dedicated athletic travel support for the university, providing the highest personal service to coaches, student-athletes, staff members, and guests of the department. The ideal candidate is dependable and punctual with a passion for extensive teamwork, bringing a professional portfolio built on great customer service within but not limited to the hospitality and travel industries. Position will be on-site and based in Morgantown, WV.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
- Handle vacation coverages for our one-person onsite schools.
- Arrange all aspects of athletic individual travel including GDS domestic and international air, hotel, and car bookings.
- Arrange all aspects of athletic team travel including group contract air, group hotel block, and charter bus bookings.
- Calculate and perform exchanges including group and individual travel, both domestic and international.
- Understand Anthony Travel Group Airline Policies.
- Understand Anthony Travel Preferred Bus and Hotel Programs.
- Provide excellent customer service to both external and internal customers via phone and email correspondence.
This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.
QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Required Education and/or Experience, Knowledge, Skills, and Abilities:
- Knowledge of general office PC-based programs, including Microsoft Office 365.
- Understanding of GDS reservation systems, specifically Sabre, is preferred though not required.
- Strong judgement and decision-making skills.
- Ability to produce accurate work under stress of ticketing deadlines.
- Fast thinking and professional customer service skills.
- Exceptional verbal and communication skills.
- High efficiency in task management, prioritization, and organization.
- Possess a skill for achieving success and personal growth while working independently and from within a setting of remote training and support.
- Proven competence in managing multiple tasks concurrently.
- Be punctual, be reliable, be a teammate, be a friend.
CORE VALUES
As the leading experiences company in the world, we strive to be the most innovative and passionate — the best of the best. We uphold these values in our quest for excellence:
- out ahead: We move with boldness and urgency, taking smart, calculated risks to push boundaries and lead the future of sports and entertainment. We play to win, driven by the relentless spirit of a challenger and the discipline of a champion.
- oh sh*t! content and experiences: Excellence is our baseline. Whether we’re creating content, delivering unforgettable moments, or enabling them from behind the scenes, we bring passion, energy, and precision to everything we do. Everyone contributes to the impact—on our fans, our businesses, and each other.
- one unstoppable team: We’re one team—driven by purpose, not divided by silos or egos. Collaboration is our competitive edge: we share openly, support consistently, and win and lose together to amplify our impact and strengthen our culture.
- open minded: We lead with curiosity—always open to learning from one another and valuing different voices and ideas. Embracing a range of experiences and perspectives allows bold ideas to flow more freely, and that’s when great work happens.
- own the outcome: We own our actions and outcomes—following through, holding ourselves to a high standard, and earning trust through consistency and delivery. We play it straight—we do what’s right, even when no one’s watching, because integrity wins every time
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid time off, and 401k plan.
On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
TKO EEO Statement:
TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.
