The posting
Life tastes better with ice cream
With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.
We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.
What truly sets us apart is how we work.
We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.
We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.
Terms: Candidates must be legally authorized to work in the United States on a full‑time basis without the need for current or future employer sponsorship. Employment eligibility will be verified as part of the hiring process.
THE ROLE
Responsible for demand analytics and forecast performance across approximately 55-60% of the Ice Cream business, including the Ben & Jerry’s, Talenti, Yasso, and Magnum portfolios, representing 27 promotional families and more than 230 SKUs. Accountable for forecast accuracy improvement, bias reduction, baseline optimization, innovation and new product forecasting, exception management, portfolio performance diagnostics, and analytics-driven insights that support Demand Review, S&OP, and strategic growth initiatives across premium and innovation-led brands.
Central owner of Demand Planning performance reporting, responsible for developing and maintaining KPI dashboards, scorecards, and executive-facing analytics that provide visibility to forecast performance trends versus different time lags, Forecast Value Add (FVA), bias loss tree, and business opportunities.
WHAT YOU'LL BE RESPONSIBLE FOR
- Shape and optimize the baseline forecast that fuels the monthly S&OP cycle, ensuring planners begin with a robust, data-driven forecast.
- Improve forecast accuracy, bias, Forecast Value Add (FVA), and model adoption through structured daily, weekly, and monthly Demand Analytics routines.
- Investigate forecast performance using model diagnostics, interpretability tools, cycle-over-cycle analysis, and root cause analytics to identify improvement opportunities.
- Partner with Demand Planners, Demand Fulfillment Managers, Planning Excellence, Data Science, and Analytics teams to translate business drivers into stronger forecasting outcomes.
- Drive exception-based planning by proactively identifying forecast risks, opportunities, outliers, and degradation trends before they impact performance.
- Lead continuous improvement initiatives that reduce forecast error, increase automation, and accelerate adoption of AI-driven forecasting capabilities.
- Develop actionable insights and data visualizations using Power BI and advanced analytics to support Demand Review, S&OP, and strategic decision-making.
- Own Demand Planning KPI reporting, including forecast accuracy, bias, FVA, forecast adoption, forecast attainment, and other planning performance metrics.
- Design, automate, and maintain executive dashboards, scorecards, and reporting solutions that improve visibility, transparency, and decision-making.
- Consolidate planning performance across brands and portfolios, identifying trends, risks, opportunities, and emerging demand signals.
- Develop executive-ready presentations and business narratives that translate complex analytical findings into clear recommendations and actions.
- Leverage AI agents, automation tools, and advanced analytics to improve reporting efficiency, insight generation, and forecasting effectiveness.
- Support innovation forecasting, lifecycle planning, and post-launch performance analytics for new products and portfolio changes.
- Challenge assumptions and forecast inputs using predictive analytics, business intelligence, and fact-based recommendations.
WE'RE LOOKING FOR SOMEONE WHO...
- Bachelor’s degree in Supply Chain, Data Analytics, Engineering, Business, Statistics, or a related field, or equivalent experience.
- Experience in demand planning, forecasting, planning analytics, supply chain analytics, revenue growth management, or related disciplines.
- Strong analytical and problem-solving capabilities, with experience leveraging data, AI, machine learning outputs, and visualization tools to drive business decisions.
- Experience developing KPI scorecards, executive dashboards, and performance reporting solutions.
- Strong data storytelling capabilities with the ability to create compelling leadership presentations and performance narratives.
- Ability to interpret complex data and translate insights into clear, actionable recommendations for both technical and non-technical stakeholders.
- Strong stakeholder management and influencing skills, with the ability to work effectively across planning, operations, commercial, finance, and analytics teams.
- Demonstrated track record of accountability, continuous improvement, and end-to-end Supply Chain thinking.
- Curiosity and innovation mindset, with a passion for improving forecasting processes through automation, AI, and emerging technologies.
- Ability to lead strategic discussions and challenge assumptions using fact-based insights to drive better business outcomes.
- Strong communication and collaboration skills with the ability to influence decisions across multiple organizational levels.
Technical Skills – Must Have
- Demand Planning
- Forecast Analytics & Interpretability
- Forecast Accuracy, Bias & FVA Analysis
- Advanced Excel and Strong Data Analysis
- Root Cause Analysis (RCA)
- Advanced Power BI User
- KPI Reporting & Dashboard Development
- Data Storytelling & Executive Presentations
- Agentic AI User
- AI-Assisted Analytics e.g. Microsoft Copilot
- Communication Skills
- Collaboration
- Machine Learning Forecasting Concepts
- Advanced Microsoft PowerPoint
- Exception-Based Planning
Technical Skills – Nice to Have
- Kinaxis RapidResponse Experience
- Anaplan
- Power BI Development
- Agentic AI Development
- Power Automate Development
- Python for Analytics
- Model Diagnostics
Key Success Measures
- Forecast Accuracy Improvement
- Bias Reduction
- Forecast Value Add (FVA)
- Baseline Forecast Performance
- Forecast Adoption / No-Touch Forecasting
- Innovation Forecast Performance
- Demand Planning KPI Reporting Effectiveness
- Dashboard Adoption and Automation
- Insight Quality Supporting Demand Review and S&OP
- Continuous Improvement Delivery
- AI and Analytics Capability Adoption
- Business Impact from Forecasting Recommendations
This role combines ownership of forecast analytics, AI-driven forecasting improvement, Demand Planning KPI governance, executive reporting, and data-driven decision support to drive forecasting excellence across Magnum Ice Cream Company.
WHAT YOU'LL GET:
Pay: The pay range for this position is $71,400 to $107,200. The Magnum Ice Cream Company (TMICC) takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.
Bonus: This position is bonus eligible.
Benefits: TMICC employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverage for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Why join us?
This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!
You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.
- Roles with real accountability and visible impact
- Free to move fast, experiment and challenge how things are done
- Continuous learning and development as the business grows
- Reward linked to performance and contribution.
Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.
Ready to build the future of Ice Cream?
If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [email protected]. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.
Additional information
The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.
Disclaimer Equal Opportunity Employer: The Magnum Ice Cream Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
