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Open nowPosted 4 days ago

Referrals and Admissions Intake Coordinator

tmn1,061 open roles

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Your applicationOpen nowReferrals and Admissions Intake Coordinatortmn

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 4 days ago

The posting

Referral Intake Coordinator Central Time Zone is a plus Do you want a job where you can advance your career, have fun at work, and make a difference in people’s lives? As a Referral Intake Coordinator, you will assist clients in making the first step towards their better future. You will be a part of a centralized and growing team of professionals that are the first point of contact to our referral sources including but not limited to; individuals, parents, and healthcare providers seeking services for Behavior Health and Early Childhood Development. This role focuses on coordinating the collection of pertinent information to match the client with the relevant program(s) to fit their needs.  

Referral Management

Provide compassionate customer service and establish / maintain relationships with referral sources Provide knowledgeable information regarding company services including programs and product lines offered Answer calls and process email, fax, website and internal inquiries in a timely and professional manner Provide information to referral source inquiries regarding programs and services offered Gather and enter necessary data in the intake system (Credible) including demographic, insurance and desired service information Ensure supporting documentation is entered into the Electronic Health Record Providing accurate information to person served including scheduling an initial appointment or providing information regarding next steps

Facilitate determination of referral viability

Establish and maintain knowledge and proficiency of health plans in order to perform health insurance eligibility and verification to ensure proper handling and placement of each referral Verify benefits for health insurance using portals (EVS, Tuffs, Availity, Optum, WellCare, etc.)

Relay accurate information regarding coverage to person served

Identify all types of funding possibilities including primary, secondary, and ancillary

Productivity

Responsible for caseload completion including follow up on incomplete cases Routinely run and analyze reports in regards to productivity 

Miscellaneous

Collaborate and communicate issues and concerns with all internal and external staff as necessary Assist with special projects as department growth occurs within additional markets

Qualifications:

High School diploma or equivalent; Associate or Bachelor’s degree preferred Customer Service experience with strong communication and analytical skills Healthcare experience (i.e., Patient Access, Admission) preferred. Behavioral Health experience is a plus Desire and ability to work independently in a private home setting to achieve performance goals Detail-oriented with ability to multi-task in a fast paced environment PC literacy and experience with MS Office Applications

Why Join Us?

Full compensation/benefits package for employees working 30+ hours/week 401(k) with company match Paid time off and holiday pay Complex work adding value to the organization’s mission alongside a great team of coworkers Enjoy job security with nationwide career development and advancement opportunities Hourly rate is $19-21/hr

We have meaningful work for you – come join our team – Apply Today! #LI-SR2 #AdmissionsCoordinator #ReferralsCoordinator #Sevita #HealthcareCareers  

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