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Open nowPosted 7 days ago

Epicor Functional & Technical Support | ERP | Remote | Long Term

TMS LLC8 open roles

Where
Jersey City, NJ, United States, Remote
Work mode
Remote
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Your applicationOpen nowEpicor Functional & Technical Support | ERP | Remote | Long TermTMS LLC · Jersey City, NJ, United States, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on TMS LLC's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. TMS LLC postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.5%3 days
  3. 8.0%7 days
  4. 14.9%14 days
  5. 34.1%30 days
This job: posted 7 days ago

TMS LLC median: 7 days open

The posting

Job Description

Role: Epicor Functional & Technical Support

Duration: Long Term

Location: Remote- USA

  • Provide L2/L3 functional and technical support for Epicor ERP environments.
  • Troubleshoot day-to-day ERP issues and identify root causes.
  • Configure and optimize Epicor modules supporting Finance, Manufacturing, Distribution, Sales, Purchasing, Inventory, Engineering, Scheduling, MRP, and Order Management.
  • Analyze existing business processes and identify opportunities for process improvement.
  • Support post-implementation stabilization and ongoing ERP enhancements.
  • Collaborate with IT and business teams to resolve application, integration, performance, and data issues.

Epicor Implementation & Upgrade

  • Participate in new Epicor implementations, upgrades, migrations, and rollouts.
  • Analyze, design, configure, develop, test, and deploy Epicor solutions.
  • Support upgrades across Epicor versions, including Epicor 9, 10.x and Kinetic/11.
  • Support system conversions and legacy ERP modernization initiatives.
  • Develop technical specifications and implementation documentation.
  • Provide user training and knowledge transfer.

The profile demonstrates experience with more than 45 Epicor installations/upgrades and work across multiple Epicor generations.

Epicor Customization & Development

  • Develop and maintain Epicor customizations.
  • Perform screen and form customizations.
  • Develop and maintain:BPMs BAQs BAM Dashboards Business processes Global alerts Shop warnings
  • Develop integrations using REST APIs, Service Connect, SSIS and other integration technologies.
  • Work with C#, VB.NET and .NET technologies.
  • Support Product Configurator and other Epicor technical components.

Reporting & Analytics

  • Develop and maintain Crystal Reports and SSRS reports.
  • Create complex queries, calculated fields, cross-tab reports and subreports.
  • Develop dashboards and KPI/business-metric reporting.
  • Convert existing reporting solutions between Crystal and SSRS where required.
  • Support business users with reporting and data-analysis requirements.

Database & Performance

  • Support Microsoft SQL Server and Progress databases.
  • Perform SQL administration, indexing and performance tuning.
  • Troubleshoot database and application performance issues.
  • Analyze system bottlenecks and recommend improvements.
  • Support high availability, disaster recovery and system continuity initiatives.

The source profile specifically includes SQL administration, indexing, performance tuning, log shipping, Progress databases and system-performance troubleshooting.

Manufacturing & Supply Chain

  • Work with manufacturing organizations to optimize ERP-supported business processes.
  • Support:Manufacturing MRP Job Management Engineering Scheduling Shop Floor / MES Inventory Purchasing Order Fulfillment Barcode/handheld solutions
  • Integrate Epicor with warehouse, shipping, MES and other manufacturing systems.
  • Identify opportunities to improve operational efficiency through ERP automation.

Project Management

  • Lead or participate in Epicor implementation and enhancement projects.
  • Manage project scope, schedules, budgets, resources and deliverables.
  • Work with business and IT stakeholders across all organizational levels.
  • Apply structured SDLC and project-management methodologies.
  • Manage vendor relationships and coordinate technical and functional teams.

Required Qualifications

  • Extensive hands-on experience with Epicor ERP / Epicor Kinetic.
  • Strong combination of functional and technical Epicor expertise.
  • Experience supporting manufacturing or service-oriented organizations.
  • Strong experience with Epicor configuration, customization, implementation and production support.
  • Experience with Epicor BAQ, BPM, BAM, Dashboards and Business Processes.
  • Strong SQL/database experience.
  • Experience with Crystal Reports and/or SSRS.
  • Experience with .NET, C#, VB.NET or related development technologies.
  • Experience with Epicor integrations and APIs.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder-management skills.

Preferred Qualifications

  • Epicor Consulting certification.
  • PMP certification.
  • Experience with Epicor Kinetic/11.
  • Experience with Epicor Vantage, Epicor Enterprise, Prophet 21 or Avante.
  • Experience with MES, Service Connect, Product Configurator, SSIS and REST APIs.
  • Manufacturing process knowledge.
  • Experience leading ERP upgrades and implementations.
  • Experience with SOX/Sarbanes-Oxley environments.

Experience Level

Senior / Lead Consultant

The ideal candidate should be capable of operating independently as a senior technical-functional SME and working directly with client business and IT leadership.

Artizent Engagement Focus

The consultant may support Artizent customers across:

Epicor Managed Support → ERP Optimization → Epicor Kinetic Modernization → Integration → Data & Analytics → QE/Test Automation → AI/Agentic ERP Automation

The role may also collaborate with Artizent’s Astra Data, Astra Engineering and Astra AI/Agentic teams to identify opportunities to modernize ERP operations and automate repetitive support and business processes.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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