The posting
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
We are hiring a Senior Software Engineer to join the Reporting Experience team in Dublin. The Reporting Experience team owns the reports restaurant operators use every day to run their business.
As a Senior Software Engineer, you will build and evolve the services that generate those reports, making sure every number an operator sees is correct, fast and explainable, from a single location to large multi-location groups.
A day in the life (Responsibilities)
- Design, build and run backend services in Java / Kotlin that define, generate and deliver reports
- Build new reports and metrics end to end, from the query to the API to the page and the export, working with Product and Design
- Investigate and fix data discrepancies raised by customers and support, digging through code, logs and data to find the root cause
- Own correctness: cover report logic with automated tests and add the monitoring and alerts that catch regressions before customers do
- Improve the performance and reliability of report generation as data volume and customer size grow
- Evolve the agentic framework to be more complete and accurate
- Use AI tooling as a genuine part of your workflow, not an afterthought
What you'll need to thrive (Requirements)
- 5+ years of professional software development, building backend or distributed systems
- Proficiency in Kotlin, Java or another object-oriented language, with solid instincts around testing and code quality
- Strong data analytics skills, and comfort reasoning about how data is aggregated and why two numbers don't match
- Experience operating production services: observability, debugging incidents, and safe rollouts
- The ability to take an ambiguous problem, break it down and drive it to completion with little oversight
- Strong communication and problem-solving skills, and curiosity to learn the restaurant domain
- Experience building data analytics agents or AI skills is a bonus
- Experience with OpenSearch is a bonus
**This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.**
Our tech stack
TREX's report generation service is written in Kotlin and serves report definitions, data and exports to the web app through APIs. Data sources live in Postgresql, Apache Iceberg, OpenSearch, DynamoDB.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring
Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
People Are the Secret Ingredient in Our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
