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Open nowFirst seen 5 days ago

Head of Operations (VATP of a Chinese Fintech)

Tokalent95 open roles

Where
Hong Kong, Hong Kong SAR, Hong Kong
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Your applicationOpen nowHead of Operations (VATP of a Chinese Fintech)Tokalent · Hong Kong, Hong Kong SAR, Hong Kong

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Tokalent's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Responsibilities

  • Oversee virtual asset transaction clearing processes to ensure they are completed timely and accurately. Confirm trade details and payments are correct. Reconcile and investigate discrepacies with relevant parties.
  • Work closely with custodian to ensure the safekeeping of client assets and the efficient clearing and settlement of transactions.
  • Work closely with Compliance Department and ensure compliance with relevant regulations and industry standards, collaborating with legal and compliance teams to maintain a secure and compliant platform.
  • Collaborate with customer support teams to ensure timely resolution of user inquiries and issues, maintaining a high standard of customer service.
  • May need to generate and analyze operational performance reports, using data-driven insights to make informed decisions and improvements.

Requirements

  • Have bachelors degree(s) in Business Administration, Accounting, Finance, Economics and Law or a related field but preference with degree(s) in Engineering subjects (e.g. Computer Science, Computer Engineering, Information Technology, etc).
  • At least 6 years of work experience in Operations, including 2 years of experience working for a virtual asset trading platform. Experience in traditional securities/brokerage firms and banks will also be considered.
  • Multi-tasking; Able to learn, adapt and act agilely; Aptitude in problem-solving; Excellent interpersonal skills; Good communication skills; Being able to work under tight deadlines and pressure; Proactive, willing to learn and detail-oriented.
  • Must be proficient in both Mandarin (Chinese) and English (in all 4 aspects: reading, writing, speaking and listening).

Application options

- If you're interested in this role, click 'Apply' now. For further information and a confidential discussion, you can email Winston Tse at [email protected]

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