The posting
As the Administrative Assistant, you will be the first point of contact for our customers and play a vital role in supporting various administrative functions. Your responsibilities will include, but are not limited to: • Serving as the first point of contact for customers via phone • Assisting customers with account questions, updates, and transferring them to the appropriate department • Maintaining and stocking office, kitchen, and bathroom supplies while ensuring a clean and organized office environment • Combining and organizing files within Adobe Acrobat • Managing and updating the company’s shared calendar • Handling shipments through FedEx, UPS, and USPS • Receiving and distributing incoming mail to the appropriate department or personnel • Providing assistance to all departments and personnel with projects and various administrative tasks Qualifications The ideal candidate will possess the following skills and attributes: • Problem-solving and the ability to handle a variety of customer situations efficiently • Multitasking skills to manage several responsibilities at once • Strong sense of timeliness and ability to meet deadlines • Excellent organizational skills and attention to detail • Self-starter with the ability to work independently and proactively • Comfortable in Microsoft Excel and other Microsoft Office products • Strong written and verbal communication skills with the ability to interact with customers, vendors, and team members effectively • Professional phone etiquette with a customer-focused approach, assisting with inquiries and connecting them with the appropriate departments • Collaborative mindset with the ability to work well with various departments and team members • Prior experience in an administrative or office support role is preferred but not required
