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Open nowPosted today

E-Commerce Assistant

TOP CASH PTE. LTD.

Pay
SGD 2,650 – SGD 3,100 a month
Where
Central, Singapore
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Your applicationOpen nowE-Commerce AssistantTOP CASH PTE. LTD. · Central, Singapore
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The clock on this job

Early applications get read.

12.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: posted today

The posting

Key Responsibilities

1. Digital Marketing & Content Creation

  • Assist in planning and executing digital marketing campaigns across social media, email marketing, paid advertisements, and online promotions.
  • Create engaging social media content to increase brand awareness, customer engagement, and sales.
  • Monitor campaign performance and identify opportunities to improve marketing results.

2. E-Commerce & Online Store Management

  • Update website content, product information, promotional banners, and product listings on online marketplaces such as Shopee and Lazada.
  • Coordinate online campaigns and promotional activities to increase store visibility and sales.
  • Monitor inventory levels, track stock availability, and coordinate stock replenishment when necessary.
  • Ensure product descriptions, pricing, and promotional information remain accurate and consistent across all sales channels.

3. Order Processing & Customer Service

  • Process daily online orders, including picking and packing, preparing invoices, and coordinating deliveries and courier pickups.
  • Respond to customer enquiries through live chat, WhatsApp, email, social media, and e-commerce platforms.
  • Provide friendly, timely, and professional customer support.
  • Monitor order fulfilment and assist in resolving delivery, order, and product-related issues.

4. Daily Operations & Administrative Support

  • Coordinate with internal teams, suppliers, and service providers to ensure smooth daily operations.
  • Assist with stocktaking, inventory checks, stock reconciliation, and related documentation.
  • Provide administrative support for e-commerce activities and general business operations.
  • Assist with ad hoc tasks and special projects as required.

Requirements

  • Diploma or Degree in Marketing, Business Administration, E-Commerce, Digital Marketing, or a related field.
  • Good organizational skills, attention to detail, and the ability to manage multiple tasks effectively.
  • Proactive, responsible, and able to work independently as well as collaboratively in a team.
  • Good written and verbal communication skills, with a strong customer-service mindset.
  • Willingness to learn new tools, embrace new technologies, and adapt to a fast-paced working environment.

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