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Open nowPosted 3 days ago

Executive - Programme (TOUCH Caregiver Support) - 2 Years Contract

TOUCH COMMUNITY SERVICES LIMITED

Pay
SGD 3,200 – SGD 4,000 a month
Where
Singapore
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Your applicationOpen nowExecutive - Programme (TOUCH Caregiver Support) - 2 Years ContractTOUCH COMMUNITY SERVICES LIMITED · Singapore
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Share of postings closed within
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  2. 4.5%3 days
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  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 3 days ago

The posting

Job Summary:

To work with caregivers towards peace of mind and freedom to live the life they aspire. This is done through partnership with caregivers, volunteers, and internal/external stakeholders to deliver programmes and services using a caregiver-centric approach.

*Scope of Caregivers Support: Provide support to caregivers and families of older persons, persons with special needs and mental health conditions.

Principal Responsibilities and Duties:

Programme development, implementation, and evaluation:

  • Plan, publicise and conduct caregiver support programmes (e.g., talks & workshops, Carer Lighthouse, Care Line).
  • Facilitate talks, workshops and group programmes in a strength-based and caregiver-centric approach
  • Monitor attendance, collect feedback, and support impact evaluation to improve service quality.
  • Foster a sense of community among caregivers through conducting peer support networks and social events.
  • Continuous learning with the team through regular review of programs.

Caregiver Engagement & Support:

  • Serve as a first point of contact for caregivers, providing information, referrals, and empathetic listening via Care Line.
  • Conduct outreach to raise awareness of available services through community events and partnerships.
  • Maintain strong relationships with caregivers and work with caregivers to achieve their aspiration.
  • Volunteer & Stakeholder Engagement:

Volunteer & Stakeholders engagement:

  • Maintain strong relationships with the community, volunteers and internal stakeholders to deliver suitable programmes for caregivers
  • Liaise with corporate and school volunteers to implement ad-hoc events or regular activities for Caregivers.
  • Collaborate with internal departments to achieve organisational goals.
  • Recruit, train, and engage volunteers to support programme delivery.

Backbone support to team function:

  • Maintain knowledge resource of the team related to Caregiving e.g. Care Line resource library.
  • Organize events for the team that contributes to team growth and bonding.
  • Prepare reports and presentations to track programme effectiveness and inform improvements.
  • Support grant applications and documentation for funding compliance.

Essential Qualifications:

  • Degree in any discipline.
  • Prior training in WSQ ACLP 2.0 will be an added advantage.
  • Interested in improving the Caregiving situation in Singapore.
  • 1-2 years of experience working with Caregivers and families.
  • Prior experience in programme management or working with caregivers will be an added advantage.
  • Excellent verbal and written communication, problem-solving solving and administration skills.
  • Excellent programme planning and facilitation skills.

Core Competencies, Skills, and Attributes:

  • Passionate about journeying with Caregivers and families
  • Practice empathetic listening and communication skills with Caregivers and families
  • Keen learner and strong team player
  • Creative and adaptable to dynamic nature of work
  • Good organization and problem-solving skill
  • Proficient in MS Office 365 programs
  • Experience in social media platforms e.g. facebook, telegram and Instagram.

* This role is required to run across Singapore to conduct workshops and programmes, the office is based at Jurong.

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