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Open nowFirst seen 4 days ago

Customer Success / Account Executive (100% remote)

TrackingTime2 open roles

Where
Buenos Aires, CABA, Argentina, Remote
Work mode
Remote
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Your applicationOpen nowCustomer Success / Account Executive (100% remote)TrackingTime · Buenos Aires, CABA, Argentina, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on TrackingTime's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

We are looking for a person to help our customers with their inquiries via email, chat and social networks. The ideal candidate would be someone that loves technology and helping people achieving their goals.

The job is fully remote. The team, including the managing partners, is located in Argentina, while the company is incorporated in the USA. As one of the leading SaaS platforms in time tracking and productivity software, we serve thousands of business clients all over the globe.

Since were a product-led company, your role is key because its part of the customer experience. We are looking for tech / marketing / ux enthusiasts that share our language and our passion.

Responsibilities

  • Help customers with their inquiries.
  • Write support articles and tutorials.
  • Provide 1:1 online demos, client training and webinars.
  • Detect sales opportunities.
  • Collaborate with the dev team to troubleshoot issues.
  • Collaborate with the product team by presenting customer insights.
  • Participate on projects to improve customer satisfaction.

Qualifications

Required

  • English level: Bilingual.
  • Portuguese level: Oral, can manage a proper conversation.
  • Highly organized.
  • Studying tech, marketing or design.
  • 1 year of experience on support or related job

About TrackingTime

We are the leading SaaS platform in time tracking and productivity software in Latin America, helping thousands of businesses around the world - from Freelancers to world-class brands- to optimize their productivity and streamline their workflows.

www.trackingtime.co

Benefits

  • Remote
  • Full-time
  • USD payment
  • Co-working space available
  • Hired under US contract
  • Laptop and office perks
  • Meals / Courses / Gym
  • Healthy work environment
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on TrackingTime's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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