Skip to content

Open nowPosted 126 days ago

Hardware Support Engineer

Tractian68 open roles

Where
São Paulo, SP
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowHardware Support EngineerTractian · São Paulo, SP
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Tractian's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

15.1% of postings close within 7 days. Measured by our own scanner across the market. Tractian postings stay open a median of 1 days.

Share of postings closed within
  1. 2.4%1 day
  2. 6.5%3 days
  3. 15.1%7 days
This job: posted 126 days ago

Tractian median: 1 days open

The posting

Hardware at Tractian The Hardware team is responsible for designing and improving our IoT devices, dealing with every step of the development process, ranging from PCB design, firmware programming, case design, validations and certifications, always aiming to build trustworthy products that can be produced at a mass scale.

What you'll do As a Hardware Support Engineer, you will be responsible for analyzing and resolving technical issues with our products, utilizing your analytical thinking, engineering skills, and fast learning abilities to deliver effective solutions. If you thrive in a challenging and fast-paced environment and enjoy problem-solving, this opportunity is for you. Your expertise in problem solving, testing and data analysis will be instrumental in ensuring the seamless operation and reliability of our industrial asset monitoring solutions.

Responsibilities Troubleshoot product issues: Investigate and diagnose technical problems reported by customers or identified through internal testing. Analyze data, logs, and system behavior to identify the root cause of issues and propose appropriate solutions. Collaborate with cross-functional teams: Work closely with engineering, quality assurance, and customer support teams to understand and replicate reported issues. Generate and maintain documentation for test results and repeatability. Clearly communicate technical concepts, solutions, and recommendations to both technical and non-technical stakeholders. Provide timely updates to customers, support teams, and management regarding the progress of issue resolution. Teardown documentation for field failure analyses. Contribute to the development and maintenance of quality documentation, including standard operating procedures, work instructions, and quality manuals.

Requirements Enrollment in a Bachelor's degree program in Electrical Engineering, Computer Engineering, or a related field. Basic knowledge of electronic circuits, components, and schematic design. Basic understanding of measurement equipment, manufacturing process, and other mechanical manufacturing concepts. Understanding of electrical technical documents such as components datasheet, schematics and PCB Gerbers. Understanding of 2D mechanical technical documents such as 2D drawings and work instructions. Intermediate English fluency. Live or have availability to move to Sao Paulo.

Bonus Points Experience with scripting languages such as Python. Basic knowledge of programming languages such as C. Experience with other low-level programming languages. Fluency in English proficiency.

Compensation & Benefits Competitive Compensation 30 days of paid annual leave Education and courses stipend Earn a trip anywhere in the world every 4 years R$1.035/month for meals allowance Health plan with national coverage and without coparticipation Dental Insurance: we help you with dental treatment for a better quality of life. Wellhub Membership: Access a wide range of gyms and training programs.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Tractian's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Tractian's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Tractian's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.