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Open nowPosted 3 days agoWe saw it 61 min after it went up

German Speaking - Technical Support Analyst - Student Position

transcosmos (TCIS)

Where
Debrecen, Hajdú-Bihar, Hungary
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Your applicationOpen nowGerman Speaking - Technical Support Analyst - Student Positiontranscosmos (TCIS) · Debrecen, Hajdú-Bihar, Hungary
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 3 days ago

The posting

About the Role

Are you a student looking to gain valuable customer service experience in an international environment? We are looking for a German-speaking Student Technical Support Analyst to join our team and help deliver an excellent customer experience.

In this role, you will be the first point of contact for customers, assisting them with inquiries, resolving issues, and ensuring a positive customer journey through various communication channels.

What You'll Do

  • Respond to customer inquiries via multiples platfroms in German.
  • Provide accurate information and support regarding products and services.
  • Handle customer requests, complaints, and follow-up activities professionally.
  • Document customer interactions in internal systems.
  • Collaborate with internal teams to resolve customer issues efficiently.

Requirements

  • Active student status.
  • Advanced German language skills (C1 level or higher).
  • Communicative English language skills (B2 level or higher).
  • Strong communication and problem-solving abilities.
  • Customer-oriented mindset and positive attitude.
  • Good organizational skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Previous customer service experience is an advantage but not required.

Benefits

What We Offer

  • Flexible working hours that fit your university schedule.
  • Valuable professional experience in an international environment.
  • Competitive student salary.
  • Supportive and friendly team atmosphere.
  • Training and onboarding programs.
  • Opportunities for professional growth and future full-time career options.
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