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Open nowPosted 24 hours ago

Operations Manager / Supply Manager Middle East

Transferz2 open roles

Where
Amsterdam, Noord-Holland, Netherlands
Work mode
Hybrid
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Your applicationOpen nowOperations Manager / Supply Manager Middle EastTransferz · Amsterdam, Noord-Holland, Netherlands
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 24 hours ago

The posting

Transferz is building the leading global marketplace for ground transportation, connecting travelers, travel brands, and local transfer companies in over 150 countries. With 800+ hubs (airports, seaports, train stations) live and 1,500+ transfer suppliers in our network, we’re scaling fast. Our goal? To be the winner in the first and last mile of travel, globally.

We’re hiring an Operations Manager (internal title: Destination Manager) to join our growing Supply team. You’ll be part of a tight-knit regional pod(team), working hands-on with local transfer suppliers to grow and optimize key hubs.

What You’ll Do.

Run your hubs like a business

  • Own the performance of your assigned hubs.
  • Work closely with your Line Manager and fellow Destination Managers (DM) to share insights, cover each other, and improve the way of working together.
  • Build solid supplier relationships, making sure availability, pricing, and quality stay sharp.
  • Prioritize your time across hubs based on impact, urgency, and opportunity, and follow actions through to measurable outcomes.
  • Make the call when SLAs aren’t met and escalate when needed.
  • Understand the local market dynamics of your hubs, including supplier landscape, airport/hub operations, demand patterns, seasonality, and competitor behavior.
  • Partner with internal stakeholders across different departments to achieve company goals.

Use data to make better decisions

  • Use Power BI, DevRev, and other internal tools daily.
  • Work with our Data team to spot issues early, like fulfillment dips or rising cancellations.
  • Turn insights into action: run experiments, fix inefficiencies, and track what’s working.

Keep quality tight

  • Monitor trends and service issues across your hubs.
  • Stay ahead of local events and demand spikes.
  • Act fast when things go off track.

Drive supplier performance

  • Lead structured check-ins with suppliers using real-time data.
  • Track KPIs like service quality, compliance, pricing, and fleet availability.
  • Address supplier underperformance directly, agree corrective actions, follow up on progress, and escalate when standards aren’t met.
  • Improve conversion through smart pricing strategies based on demand, competition, and market dynamics.

What We Offer.

  • A full-time position with a market-competitive salary.
  • €50 monthly well-being budget via Epassi. A full-time position with a market-competitive salary and secondary benefits.
  • Multinational and casual work environment where you work with driven peers in an innovative and dynamic environment.
  • Join our weekly bootcamp session on Tuesday.
  • Quarterly Transferz events, Friday drinks, and o ur annual Summer & Christmas party to bond with the entire team.
  • Daily warm lunches in our buzzing Amsterdam office.
  • A diverse, international team in a high-growth, impact-first company.
  • The energy of a startup, with the foundation of a scale-up.

Want to join a team where you’ll have real ownership, grow fast, and shape how we scale? Let’s talk.

Who You Are.

  • Experience with the Middle East market.
  • English language mandatory. Arabic or Turkish is a plus.
  • Highly organized and dependable, able to manage competing priorities, meet commitments, and close the loop on actions.
  • 2–5 years of experience in Operations or Supply Chain, ideally in a fast-moving environment.
  • Strong with data, structured in your thinking, quick to spot patterns and opportunities.
  • Not afraid to challenge suppliers or your own team when needed.
  • Based in Amsterdam or open to relocating.
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