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Open nowPosted 10 hours ago

Medical Process Consultant

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Your applicationOpen nowMedical Process ConsultantTransPerfect · Remote job, Remote
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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. TransPerfect postings stay open a median of 37 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.0%30 days
This job: posted 10 hours ago

TransPerfect median: 37 days open

The posting

Engagement

  • Remote: EU or US East Coast
  • Duration: November–March
  • Allocation: Approximately 2–2.5 days/week
  • Total: Approximately 42 days

We are looking for an experienced Medical Process Consultant to support a global pharmaceutical transformation to Vault CRM. The consultant will translate Medical Affairs and Medical Information stakeholder needs into clear processes, controlled workflows, and testable business requirements.

Key Responsibilities

  • Lead medical process analysis and engage with MSLs, Medical Information teams, and global/local process owners.
  • Facilitate stakeholder sessions and reconcile regional requirements and variations.
  • Map medical engagement, medical insights, and inquiry workflows, including exceptions, handoffs, ownership, and closure criteria.
  • Develop process narratives, requirements, business rules, and acceptance scenarios.
  • Support the transition to Vault CRM by reviewing capabilities, identifying gaps, and documenting dependencies.
  • Review solution demonstrations, clarify requirements, and coordinate with Veeva and retained-system owners.
  • Support business testing and prepare handover documentation.
  • Identify and escalate policy, clinical, or safety-related decisions to the appropriate stakeholders.

Requirements

  • 5+ years of experience in business analysis or process consulting.
  • 3+ years of experience in pharmaceutical Medical Affairs, Medical Information, or medical CRM workflows.
  • 2+ years of relevant experience with Salesforce-based Veeva CRM processes.
  • Experience participating in at least one Vault CRM discovery, transition, requirements, configuration review, or business-testing project related to medical processes.
  • Experience working across multiple markets and directly with medical stakeholders.
  • Strong experience with SOP-based process analysis, requirements traceability, and acceptance criteria.
  • Understanding of scientific interaction recording, medical insights, inquiry routing, and the separation between medical and commercial activities.
  • Experience with medical information systems, safety escalation handoffs, or business UAT is a plus.
  • BPMN, Jira/Confluence, and German or French are desirable.
  • Life sciences, pharmacy, or related education is a plus but not required.
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