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Open nowPosted today

Informaticien-ne

Transports Publics Neuchâtelois SA

Where
La Chaux-de-Fonds, NE, Switzerland
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Your applicationOpen nowInformaticien-neTransports Publics Neuchâtelois SA · La Chaux-de-Fonds, NE, Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Transports Publics Neuchâtelois SA's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted today

The posting

Ref 2589383 \| Date: 5 Nov 2026

![Transports Publics Neuchâtelois SA]( )

Les Transports Publics Neuchâtelois SA (transN) sont issus des fusions successives des entreprises du canton de Neuchâtel. Spécialisés dans l'exploitation d'un réseau de transports publics ferroviaires et routiers, tant urbains que régionaux, nous transportons millions de voyageurs par an sur 38 lignes et 293 km de réseau.

Nous sommes près de 600 professionnel\-le\-s qui travaillent quotidiennement en équipe pour offrir un service de qualité visant à satisfaire les clients. Nous mettons notre capacité d'innovation au service du développement régional et sommes motivés par l'ambition d'être l'acteur principal de la mobilité dans le canton de Neuchâtel en proposant une chaîne de mobilité fiable et efficace entre les différents modes de transports publics comme individuels.

Pour compléter nos effectif, nous recherchons un\-e

Informaticien\-ne =================

Vos missions principales

Vous assurez le support IT de premier niveau et contribuez à son amélioration dans l'environnement stimulant des transports publics. Vous jouerez un rôle essentiel pour garantir la disponibilité des outils numériques utilisés par nos opérateurs et collaborateurs. À ce titre, vous êtes en charge de :

\- Prendre en charge et résoudre les tickets HelpDesk de niveaux 1 à 2, techniques et fonctionnels.

\- Intervention sur les différents sites de l'entreprise en autonomie

\- Coordination avec les partenaires internes/externes quand nécessaire.

\- Organiser et gérer soi\-même son planning de déplacements et d'interventions selon

\- les priorités.

\- Maintenir la visibilité de l'état du support (tickets ouverts, résolus, en attente) à l'équipe

\- Contribuer à la disponibilité, la fiabilité et la performance des applications métier.

\- Participer aux tests, mises à jour et mises en production.

\- Accompagner les utilisateurs dans l'adoption des outils et bonnes pratiques.

\- Maintenir la documentation fonctionnelle et technique.

Votre profil

\- Etre au bénéfice d'un CFC d'informaticien ou titre jugé équivalent

\- Avoir des connaissances techniques larges (systèmes, réseaux, sécurité, applicatifs)

\- Maîtrise des processus informatiques standards (ITIL)

\- Bonne connaissance des outils ITSM, notemment Matrix42

\- Curieux, orienté solutions, capable de gérer ses priorités et son agenda de façon

\- autonome.

\- Capacité à s'adapter à des interlocuteurs variés, des utilisateurs finaux jusqu'aux responsables d'équipe.

\- Permis de conduire et disponibilité pour des déplacements occasionnel, en autonomie, entre les sites transN.

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Posting text belongs to the employer. Removal requests: contact us.

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