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Open nowPosted 100 days ago

Senior Travel Consultant/Travel Counselor

travelinc7 open roles

Where
Travel Incorporated, 4355 River Green Parkway, Duluth, Georgia, United States of America
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Your applicationOpen nowSenior Travel Consultant/Travel Counselortravelinc · Travel Incorporated, 4355 River Green Parkway, Duluth, Georgia, United States of America

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 100 days ago

The posting

Turn Complex Travel Into Exceptional Client Experiences You're the person others turn to when an itinerary gets complicated. You know corporate travel isn't just about booking flights—it's about solving problems, anticipating client needs, and making the impossible look easy. If you enjoy managing complex domestic and international travel while delivering white-glove service, we'd love to meet you. At Travel Incorporated, you'll work alongside experienced professionals who are passionate about travel, client service, and continuous improvement. As a Senior Travel Consultant, you'll serve as a trusted advisor to our clients while mentoring teammates and helping elevate the entire team. This is a fully remote (non-mobile) position with a fixed schedule. Flexible scheduling is not available. What You'll Do Every day brings something different. You'll:

Manage complex domestic and international corporate travel arrangements with accuracy and efficiency.

Serve as a trusted advisor by recommending travel solutions that align with client needs, company policies, and business objectives.

Handle itinerary changes, travel disruptions, and urgent requests with professionalism and confidence.

Build lasting relationships by delivering exceptional service on every interaction.

Share your knowledge by mentoring newer consultants and supporting team development.

Partner with colleagues to improve processes and contribute to operational excellence.

Identify opportunities to enhance the client experience while supporting retention and long-term client success.

Depending on business needs, provide support for specialized functions such as after-hours fulfillment, Hotel eDirect, Vendor Hold Forms, group travel, and government travel.

Perform other duties as assigned.

What You Bring Experience

3–5 years of corporate travel consulting experience or

Demonstrated success as a Travel Incorporated Travel Consultant meeting Senior Consultant performance expectations.

You should also have:

Experience managing complex domestic and international itineraries

Strong understanding of corporate travel policies and best practices

Confidence working across multiple client accounts and priorities

Technical Skills We're looking for someone who is comfortable using:

One or more Global Distribution Systems (GDS)

Travel management platforms

Contact center technology

Microsoft Office and other standard business applications

What Makes You Successful You thrive because you:

Put clients first

Stay calm under pressure

Solve problems quickly and creatively

Communicate clearly and confidently

Build strong relationships

Pay close attention to detail

Take ownership of your work

Enjoy mentoring and supporting others

Schedule Training Monday–Friday 8:00 a.m.–5:00 p.m. Eastern After Training You'll be assigned to a permanent 1st, 2nd, or 3rd shift based on business needs. Your assigned schedule will remain fixed and may include weekend hours. Remote Work Requirements To be successful in this role, you'll need:

A dedicated, distraction-free home workspace

Reliable high-speed internet (satellite and mobile broadband providers such as Verizon or T-Mobile Home Internet are not supported)

The ability to travel to our Duluth, Georgia headquarters for portions of training and occasional team meetings (typically 2–3 times per year for up to three days)

Travel Incorporated provides all required computer equipment. Why Travel Incorporated? When you join Travel Incorporated, you're joining an award-winning company with more than four decades of experience helping organizations travel smarter. We believe exceptional client service starts with exceptional associates. That's why we invest in our people through collaboration, ongoing development, innovative technology, and opportunities to grow your career. Here, your expertise is valued, your ideas matter, and your contributions make an impact every day. Ready for Your Next Career Move? If you're an experienced corporate travel professional looking for an opportunity to solve complex travel challenges, build meaningful client relationships, and grow with an industry leader, we'd love to hear from you. Apply today and discover why so many travel professionals choose to build their careers at Travel Incorporated. Learn more about our company and culture at TravelInc.com.

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