The posting
ProHealth is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, ProHealth is required to verify employment eligibility of selected candidates through the Department of Labor’s - E-Verify.
SUMMARY OF POSITION:
The Floating Phlebotomist/Medical Assistant assists the Providers with medical procedures and patient care, and collects, labels and processes blood and other specimens for laboratory testing in a safe, accurate and patient-friendly manner. The position is responsible for the collection, administration and proper processing of lab work, immunizations, in-house clinical testing and procedures, occupational testing, and front office duties. The Medical Assistant / Phlebotomist also helps ensure that policies and procedures within each office are carried out in a fair and consistent manner while providing excellence in patient care.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Responsible for assisting the Providers with procedures and patient care during office visits.
• Responsible for collecting patient history, reason for visit, and vital signs and communicating the same to the Provider.
• Collect vitals, i.e. height, weight, BP, pulse and O2 Sats.
• Responsible for performing venipuncture and capillary (finger stick) blood collections on patients of all ages.
• Responsible for the collection and processing of lab work, including blood, urine, stool and cultures while ensuring that information is correct (the correct patient is identified and noted correctly on all paperwork and within the EMR).
• Verifies patient identity and lab orders prior to every collection.
• Labels, processes, centrifuges and packages specimens accurately and prepares them for in-house testing or send-out to reference laboratories.
• Enters lab orders and patient information into the EMR and lab system accurately.
• Follows up on outstanding lab results and specimen issues in a timely manner.
• Responsible for drug screening to include urine, hair and blood, following proper chain of custody procedures.
• Ensures DOT collections are collected according to Department of Transportation (DOT) guidelines.
• Responsible for in house procedures such as EKG, audio, PFT, A1c, UA, etc.
• Assists with occupational testing such as breath alcohol, respirator fit tests, TB testing and other testing as necessary.
• Responsible for administering vaccines as directed and through manufacturer guidelines and documenting appropriately.
• Maintains a clean and sanitary draw station and properly disposes of sharps and biohazard materials.
• Completes refrigerator and freezer temperature logs and other lab logs as required.
• Ensures all necessary collection supplies are stocked and assists with inventory.
• Responsible for general office duties that accompany the job duties and assisting when needed throughout the clinic.
• Perform patient call backs three days after the office visit.
• Must have the ability to learn/conduct in-services and procedures regarding the job responsibilities.
• Assist with opening and closing procedures.
• Administrative duties including filing, answering phones, greeting patients, check-in and check-out, office cleanliness, scanning and other daily tasks that are assigned.
• Scans and maintains patient information pursuant to company policy and procedures.
• Address patient issues or complaints promptly and effectively, escalating those to management when needed.
• Promotes the ProHealth Medical Membership (PMM) program to patients.
• Attends monthly staff meetings. Attend monthly one-to-one meeting with Office Manager and/or Assistant Manager.
• Share updates, changes and new trends affecting the scope of responsibilities with other staff members and management.
• Ensure all OSHA, Safety and Healthcare Practices and Protocols, State Medical regulations and HIPAA guidelines are implemented within the scope of job responsibilities.
• Identify and submit ideas for improvement.
• Will be required to float to other ProHealth locations.
• All other duties as assigned.
• Approachable nature with Administrative and Clinical Staff.
POSITION TYPE AND EXPECTED WORK HOURS:
Floating, Part time, Monday–Friday, starting at 8:00 a.m. (7:30 a.m. at some locations), plus rotating Saturdays first shift 7:30 a.m. to 1:30 p.m. Closed Sundays. Occasional additional hours may be needed based on business and patient needs.
Travel:
Will be required to travel to other ProHealth locations as needed for coverage purposes. Travel for educational or business purposes is limited and only as necessary.
Requirements
QUALIFICATIONS:
• Education: High school diploma or equivalent.
• Certification: CCMA, RMA, or CPT certification, and CPR certification.
• Experience: Experience in a multi-site medical setting preferred, but will train the right candidate.
• Work Authorization: Must be a US Citizen or otherwise authorized to work in the US.
Attire:
• Navy blue scrubs
Abilities/Skills/Qualities:
• Must possess the ability to multi-task.
• Must possess basic computer skills. EMR experience a plus.
• Must pass a background check and pre-employment drug screen.
• Must be fair and consistent and have a strong desire to help people.
• Strong commitment to excellence in patient care.
• High ethical standards, carrying out responsibilities with integrity, honesty and loyalty.
• Critical thinker and problem solver.
• Sense of ownership.
• Strong attention to detail.
• Excellent time management skills.
• Team player approach, with the ability to work independently and with a team.
Physical Requirements
• Must be able to lift up to 20 lbs., with or without a reasonable accommodation.
• Position requires standing, walking, bending, stooping, squatting and sitting at a desk for periods of time.
• Must have the manual dexterity and visual acuity to perform blood draws safely.
Disclaimer: All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties which will be required in this position. Employees will be required to perform other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). This should not be considered an employment contract or otherwise alter the "at will" status of employment.
Benefits
ProHealth offers competitive benefits for both part time and full time personnel. Benefits include full access to clinic and lab services (at cost), and 401K.
