Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 21 hours ago

Customer Success Manager

Treering2 open roles

Pay
$63,000 – $68,000 a year
Where
Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Success ManagerTreering · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Treering's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 21 hours ago

The posting

About Treering

At Treering, we help people capture and preserve life’s most meaningful moments, from school milestones to unforgettable travel experiences. Our innovative memory-as-a-service platform combines intuitive, AI-enabled tools with a seamless user experience to make creating personalized keepsakes easy and joyful. We’re a fast-growing, purpose-driven company expanding beyond yearbooks into travel and experiential memories, and we’re equally intentional about creating a workplace where people feel supported, empowered, and connected to the impact of their work.

Job Description:

As a Customer Success Manager at Treering, you will manage day-to-day customer interactions and help customers achieve their goals with our products and services. You will work directly with customers to build strong relationships, resolve issues, and provide support, while collaborating with internal teams to ensure smooth solution delivery.

Key Responsibilities:

  • Build and maintain strong relationships with customers, acting as their main point of contact during the contract period.
  • Ensure customer satisfaction by understanding their needs and proactively addressing any concerns or challenges.
  • Assist customers in onboarding, product training, and ongoing support to maximize their use of Treering's products and services.
  • Collaborate with internal teams (e.g., sales, product, and support) to resolve customer issues and provide tailored solutions.
  • Monitor customer health metrics, track feedback, and identify opportunities for improvement or additional services.
  • Communicate effectively with customers about product updates, new features, and best practices.
  • Proactively manage customer retention and renewal processes, ensuring a smooth transition at the end of the temporary period.
  • Document and report on customer feedback, challenges, and successes to the leadership team.
  • Proficiency with CRM software and customer support tools.

Requirements:

  • 2-3 years of experience in Customer Success, Account Management, or a related field.
  • Strong communication and relationship-building skills.
  • Ability to manage multiple customer accounts and prioritize tasks efficiently.
  • Problem-solving mindset with a proactive approach to addressing customer needs.
  • Experience working with software, SaaS, or tech-related companies is a plus.
  • Excellent teamwork and collaboration skills with the ability to work cross-functionally.
  • Flexibility and adaptability to work in a fast-paced, evolving environment.
  • Proficiency with CRM software and customer support tools.

Why Join Us?

  • Gain valuable experience working with a dynamic team in a fast-growing company.
  • Flexible remote work environment.
  • Opportunity to make a significant impact on customer satisfaction and retention.

If you’re passionate about creating meaningful customer relationships and thrive in a collaborative, mission-driven environment, we’d love to hear from you. Join us in shaping memorable experiences for our customers and contributing to Treering’s continued growth. Apply today and help us deliver exceptional service to the communities we support.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Treering's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Treering's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Treering's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.