The posting
Job Description
Job Overview:
This position is responsible for recruiting, hiring, training, scheduling, and supervising aquatics personnel, including lifeguards, swim instructors, and water-based group fitness instructors. The incumbent develops and evaluates aquatic programming, maintains customer satisfaction, ensures the safety and cleanliness of pool areas, supports pool operations and vendor coordination, prepares annual budget inputs for the aquatics area, and provides Manager on Duty coverage on a rotational basis.
Job Requirements:
Bachelor's Degree in Health and Fitness or related field. (Required)
Equivalent experience accepted in lieu of degree (Preferred) 1 - 2 years of experience in aquatics operations, lifeguarding, swim instruction, aquatic programming, or water-based fitness instruction. (Required)
Up to 1 year of experience in a supervisor, lead lifeguard, head instructor, shift lead, or coordinator role. (Required)
3 - 4 years of experience in in aquatics leadership, pool operations, swim lesson management, or recreation/fitness center aquatics. (Preferred) Excellent written, verbal and interpersonal communication skills, computer application skills, Word, PowerPoint, Excel, and scheduling tools.
Programs with children, adults, adolescents, seniors, families, beginners, and special populations. Basic Life Support (BLS) Required
Lifeguarding Instructor Required
Other Water Safety Instructor, aquatic instruction, certified fitness instructor/personal trainer, or ability to obtain required certifications within 6 months based on program needs. Required
Job Responsibilities:
Works as part of the community center or site's leadership team, attends and contributes to required meetings, and models professionalism.
Provides Manager on Duty coverage and performs all associated leadership, service recovery, safety, and facility oversight responsibilities.
Develops the annual aquatics program plan, staffing model, and operating budget for assigned areas.
Oversees aquatics staffing including hiring, training, scheduling, evaluation of lifeguards, swim instructors, and water-based group fitness instructors.
Coordinates aquatic vendors, maintenance partners, and TriHealth staff to ensure safe, clean, efficient, and effective pool operations and utilization.
Coordinates and oversees daily pool operations, including pool chemicals, water volumes, chemical inventory, water temperature, shutdown planning, and maintenance communication.
Delivers swim lessons, aquatic classes, lifeguard shifts, or on-deck supervision as appropriate.
Other Related Information:
Direct Report FTEs = 3-9
Must maintain current aquatics certifications as required, model emergency readiness, and ensure safe aquatic operations at all times.
Working Conditions:
Bending - Occasionally
Climbing - Occasionally
Concentrating -
Continuous Learning - Occasionally
Hearing: Conversation - Frequently
Hearing: Other Sounds - Frequently
Interpersonal Communication - Frequently
Kneeling - Occasionally
Lifting <10 Lbs. - Occasionally
Lifting 50+ Lbs. - Rarely
Lifting <50 Lbs. - Occasionally
Pulling - Occasionally
Pushing - Occasionally
Reaching - Occasionally
Reading - Occasionally
Sitting - Rarely
Standing - Frequently
Stooping - Rarely
Talking - Frequently
Thinking/Reasoning - Frequently
Use of Hands - Frequently
Color Vision - Frequently
Visual Acuity: Far - Frequently
Visual Acuity: Near - Frequently
Walking - Frequently
Leadership Performance Standards
TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results:
Achievement of Annual Pillar Goals:
1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance
Leadership Competencies:
TriHealth Way of Leading
TriHealth Way of Serving
Transformation Change
Drive for Results
Build Organizational Talent
Leadership Tactics:
Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles.
Regularly Round on Team Members, using questions from the rounding log.
- 25 or fewer team members = monthly
- 26-50 team members = every other month
- 51+ (and optional team members) = quarterly
Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.
Model, coach and validate team members use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD).
Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.
