Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 28 days ago

Assistant Manager (ETS) - Corporate Ticketing

Trip Jack Pvt Ltd34 open roles

Where
Mumbai
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAssistant Manager (ETS) - Corporate TicketingTrip Jack Pvt Ltd · Mumbai

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Trip Jack Pvt Ltd's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 28 days ago

The posting

About Tripjack

TripJack: A Great Place to Work® and the trusted tech platform for over 60K+ travel agents across India!

We’re proud to be Great Place to Work® Certified™ workplace, reflecting the trust, pride, and sense of belonging our people feel every day. This recognition reflects our commitment to a culture where our teams grow, collaborate, and drive the future of travel technology, while consistently delivering excellent service to our agent partners.

With over 35+ years of travel experience between the founders, TripJack has always prioritized the needs of travel agent partners. TripJack’s integrated platform offers content from 750+ airlines, 2 Mn+ Hotels including services across Corporate Travel, Travel assistance and Insurance, Rail and Marine segments. With a superior tech platform, seamless agent pre- and post-booking journeys, and 24/7 customer service, we are on a mission to transform the travel booking & management experience for our agent partners.

Role: Assistant Manager (ETS)

Location: Lower Parel, Mumbai

Experience: 6- 12 years

Education: Graduate

Job Summary:

We are seeking an experienced Operations Assistant Manager ETS - Corporate Ticketing to lead and oversee end-to-end airline operations, including ticketing, refunds, reissues, cancellations, and schedule changes. The role involves managing large operational teams, driving process excellence, ensuring compliance with airline and industry regulations, and achieving service delivery targets. The ideal candidate should possess strong leadership skills, deep knowledge of air travel operations, and a proven ability to optimize processes while enhancing customer and partner experience.

Job Responsibilities:

  • Lead end-to-end air operations, including ticketing, reissues, refunds, cancellations, and schedule changes.
  • Manage and mentor Team Leaders and Travel Consultants to achieve productivity, quality, and service targets.
  • Ensure compliance with airline policies, fare rules, ADM guidelines, and company SOPs.
  • Drive process improvements, automation initiatives, and operational excellence.
  • Monitor operational KPIs, prepare MIS reports, and implement corrective actions to improve performance.
  • Collaborate with airlines, GDS providers, and internal stakeholders to resolve operational challenges and improve customer experience.
  • Oversee workforce planning, capacity management, and service delivery across team

Required skills & Qualifications:

  • Strong expertise in domestic and international air ticketing and post-ticketing operations.
  • Advanced knowledge of Amadeus, Galileo, Sabre, airline reservation systems, and airline portals.
  • Comprehensive understanding of fare construction, ticket exchanges, refunds, ADM management, airline waivers, and NDC platforms.
  • Proven experience managing large operational teams in a Corporate travel environment.
  • Strong leadership, people management, and coaching skills.
  • Excellent analytical, problem-solving, and decision-making capabilities.
  • Strong stakeholder management and cross-functional collaboration skills.
  • Proficiency in operational reporting, MIS, and performance analytics.
  • Ability to manage high-volume operations while maintaining quality, compliance, and customer satisfaction.
  • Strong planning, organizational, and change management skills.
  • 8–12 years of experience in airline or travel operations, with at least 3–5 years in a managerial leadership role.
  • Experience managing B2B travel operations and multi-GDS environments.
  • Exposure to process improvement, automation initiatives, and operational transformation projects will be an added advantage.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Trip Jack Pvt Ltd's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Trip Jack Pvt Ltd's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Trip Jack Pvt Ltd's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.