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Open nowPosted 4 days ago

Solutions Architect, APAC

Triple Whale10 open roles

Where
Sydney
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Your applicationOpen nowSolutions Architect, APACTriple Whale · Sydney

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Triple Whale's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Triple Whale postings stay open a median of 29 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 4 days ago

Triple Whale median: 29 days open

The posting

What Do We Do?

Triple Whale is the AI operating system built for modern commmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the underperforming ad, generating the next batch of creative, flagging the inventory risk before it hurts your bottom line.

We pull every signal in your business into one place, and put it on the most trusted measurement foundation in the industry. And on top of that, we give you the only AI harness in commerce — Moby — letting you tap any LLM you want, grounded in the full context of your business. Moby doesn't just surface insights, it executes decisions for you, with automations that make the rest of your stack smarter.

The result: more than 65,000 brands like Kitsch, OUAI, and True Classic turn mountains of complex data into actions that actually grow profit, at a speed and scale that is not humanly possible.

What you’re applying for:

As a Solutions Architect at Triple Whale, you’ll play a pivotal role in shaping how the most innovative ecommerce brands leverage our platform. We’re looking for a strategic problem-solver who can bridge the gap between cutting-edge technology and real-world customer needs. You’ll be the go-to expert for architecting seamless integrations, optimizing data flows, and driving technical success across our most complex accounts. If you're passionate about solving hard problems, building scalable solutions, and making a tangible impact at a high-growth company, this is your opportunity to lead from the front.

*Applicants must currently be based in Australia and be legally authorised to work in Australia.*

What you’ll do

  • Lead the technical onboarding for our most complex customers, managing integration of Triple Whale’s APIs, JS pixel, and server-side data flows
  • Collaborate with the customer's dev teams to ensure successful and timely deployment — acting as their dedicated technical point of contact
  • Develop implementation plans, surface best practices, and assist with light scripting (e.g., Python, SQL, API) to support custom use cases
  • Serve as an embedded technical partner to our Customer Success Managers, helping unblock and guide top accounts on product adoption, tracking setup, and advanced configurations
  • Participate in escalations requiring deep technical investigation — using debugging tools (e.g., Postman, DevTools, logs) to identify and resolve issues
  • Partner cross-functionally with Product and Engineering to provide feedback on gaps, blockers, and feature requests surfaced during implementation
  • Help design repeatable onboarding flows and reusable solution patterns to scale future complex integrations
  • Contribute to internal documentation, tooling, and enablement that helps the CS org become more self-sufficient over time

What you’ll bring

  • 5+ years in solutions/implementation engineering with strong customer-facing experience
  • Hands-on expertise with RESTful APIs, SQL, JavaScript (tracking/pixels), and light backend scripting (Python/Node)
  • Proven ability to troubleshoot integrations end-to-end — webhooks, pixels, API auth, and data flows — using tools like Postman, cURL, and DevTools
  • Strong communicator who can translate complex technical topics for both dev and non-technical audiences
  • Familiarity with ecommerce platforms (Shopify, attribution, LTV/ROAS) and modern cloud/network fundamentals
  • Track record of partnering with CS teams, gathering customer feedback, and managing multiple implementations simultaneously

Join Us in Making Waves

If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.

Referred? Got here thanks to a friend? Splash some gratitude their way! They'll need to submit your application through our referral system to make it official.

#LI-Remote

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  1. A CV for this posting

    Written against Triple Whale's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Triple Whale's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Triple Whale's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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