The posting
True Zero Technologies is a veteran-owned small business founded on the principle that the purposeful enablement of people and technology directly drives the quality of an organization’s outcomes. We design and deliver cybersecurity programs and software solutions that empower federal, state and local government, education, and commercial leaders to run a proactive defense with better intelligence and more efficient collaboration. Recent recognitions include Inc. Magazine’s 2026 Best Workplaces list and awarded positions on Fairfax County VA Cybersecurity Program, Montana ITS Contract, Kansas Services MSA, DARPA’s MANNUS IDIQ, NASA SEWP VI, and the $151B SHIELD contract.
Our Commercial & SLED delivery practice partners with customers across state and local government, education, and the commercial sector to run secure, well-governed cybersecurity and professional services programs — pairing strong account leadership with the delivery discipline our contracts and customers expect.
Position Overview
Key Responsibilities
- Segment P&L Ownership: Own revenue, gross margin, and cost performance for the segment; build and maintain the annual operating plan and monthly financial forecasts.
- Delivery Oversight & Quality: Provide oversight across all programs, projects, and task orders in the segment, ensuring on-time, on-budget delivery and contract compliance.
- Personnel Leadership: Serve as first-line supervisor for Program Managers, Project Managers, and senior technical staff — performance management, coaching, and development.
- Customer Relationship Management: Act as a senior point of contact and trusted advisor for customer stakeholders; lead account reviews and quarterly business reviews.
- Growth & Expansion: Develop and execute a growth strategy for the segment, partnering with Business Development and Capture to qualify and pursue new opportunities.
- Contract & Financial Compliance: Maintain oversight of contractual scope, funding, staffing, and reporting obligations, partnering with Contracts and Finance.
- Billable Contribution: Maintain 40–50% billable or chargeable utilization, contributing directly to high-value delivery work and pre-sales scoping.
- Metrics & Reporting: Maintain a segment performance scorecard and deliver monthly reporting on financial, delivery, growth, and people metrics to leadership.
Qualifications & Requirements
- Education: Bachelor’s or master’s degree in Engineering, Computer Science, or a related field; equivalent experience considered.
- Experience: 8–12 years of professional experience, including at least 3 years managing consulting or professional services teams, federal programs, or customer success programs.
- P&L Ownership: Demonstrated P&L, budget, or portfolio ownership of $3M or more in annual revenue.
- People Leadership: Demonstrated experience supervising five or more people, including performance management and development.
- Security Domain Familiarity: Familiarity with security domains — cloud, endpoint, identity, detection and response, risk management, and compliance.
- Frameworks & Standards: Familiarity with NIST 800-53 and 800-171, CMMC, CIS Controls, and ISO 27001; HIPAA and PCI-DSS for commercial segments.
- Platform Familiarity: Familiarity with enterprise security platforms such as Tanium, Splunk, CrowdStrike, Cribl, Palo Alto Networks, Zscaler, Elastic, ServiceNow, and NinjaOne.
- Federal Contracting Knowledge: For federal segments: working knowledge of FAR-based contract types (FFP, T&M, CPFF), CLIN and labor category structures, IDIQ and task order execution, and funding management.
- Clearance: For federal DoD/IC segments: active or eligible security clearance at the level required by the customer set.
- Certifications: Experience with project management methodologies and tools; PMP, CISSP, or CISM preferred.
- Communication: Strong communication, leadership, organizational, and relationship-building skills.
- Experience building or scaling a professional services or engineering organization.
- Prior experience at a Veteran-Owned Small Business or comparable small-business government contractor.
- Capture and proposal experience, including task order response under IDIQ vehicles.
- Background in fast-paced consulting, MSSP, or commercial/sled services environments.
What We Offer
Team members at True Zero enjoy:
- A competitive salary, paid twice per month, plus an annual performance bonus tied to segment results
- Best-in-class medical coverage — 100% of medical premiums covered by True Zero
- Companywide new business incentive programs
- Contribution incentives (white papers, blog posts, internal webinars, etc.)
- 3 weeks of PTO to start, plus 11 paid holidays annually
- 401(k) with 100% company match on the first 4%
- Monthly reimbursement of cell phone and home internet costs
- Paternity / Maternity leave
True Zero Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.



