Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 21 days ago

Customer Service Rep

Trulite Glass and Aluminum Solutions160 open roles

Where
Salt Lake City, UT, USA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service RepTrulite Glass and Aluminum Solutions · Salt Lake City, UT, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Trulite Glass and Aluminum Solutions's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Trulite Glass and Aluminum Solutions postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 21 days ago

Trulite Glass and Aluminum Solutions median: 1 days open

The posting

This role is not open for submissions from outside staffing agencies.

Customer Service Representative

What Brought You Here:

  • Pay- $18/hour-$22/hour
  • Day Shift Hours OT as needed
  • Benefits starting DAY ONE!
  • Weekly pay every Friday!
  • Monthly bonus opportunities based on meeting site goals!

Who You Are:

A customer service representative that makes it a priority to ensure the customers have the support they need. You have good prior data entry experience.

What You Will Be Doing:

Provide customer service support to the organization by telephone, fax, or email by obtaining, analyzing, and verifying the accuracy of order information in a timely manner. Initiating and/or implementing corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Identifying and contributing with the generation of potential sales leads to the organization. Planning and development of specific target markets and groups and the actual service "package" will be developed as a team program in conjunction with the project manager, territory account managers, and data entry clerk.

  • Answer customer service calls within the first three rings.
  • Receives, processes, and verifies the accuracy of orders from customers utilizing the company's internal CRM/Axapta mainframe system and customer purchase orders.
  • Data entry
  • Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate departments.
  • Assists in proofreading entered orders and ensures that the correct codes are being applied prior to final confirmation.
  • Collaborates with the scheduling/production department to make sure that the requested order(s) meet the customer's expectations.
  • Handles or refers complaints of product or service failure to the appropriate department for investigation.
  • Conducts follow-up phone calls within 3 hours to respondents who have concerns or questions.
  • Prepares price quotations on items not contained in price book and prepares quotations.
  • Works with the organization's other branch/regional locations to resolve problems, facilitates solutions and enhance the customer service offerings.
  • Answers customer's technical questions regarding products and services.
  • Modify quote status once order has been placed to ensure visibility and uniformity amongst sales team.
  • Attends regular customer service department meetings.
  • Support and participate in the organization's continuous improvement program and product training courses.
  • Perform other related duties and provide back-up support to other group members as assigned by management.

Skills You Bring:

  • Associates degree with 0--2-year related glass and aluminum work experience highly preferred.
  • Proven work experience in customer service.
  • Proven prior professional office setting experience required.
  • Experienced user of Microsoft Office suite.
  • Ability to calculate discounts, interest, commissions, factions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra, and geometry.
  • Prior data entry experience
  • Manufacturing background preferred
  • Must be able to multi-task, be organized, efficient, and accurate.
  • Must have excellent communication (written and oral), interpersonal, conflict management, and time management skills.
  • Listening skills and data collection with attention to detail are essential.

Why Trulite:

Trulite offers the most comprehensive benefit coverage in the industry. We give our employees immediate access to health, dental, vision and life insurance benefits, as well as provide short/long-term disability coverage to protect you financially if you should incur a non-occupational illness or accident.

Stay with us for a year and your 401k employer match is 100% vested and immediately becomes part of your ever improving financial plan. This is also true for those who select and contribute to their Health Savings Account. We match on both employee and family coverage to help cover out-of-pocket expenses and if unused continues to grow until needed. The employer match for your HSA, if you choose to participate, is also vested immediately at 100%, improving your financial health.

Trulite bears most of the cost of your benefits. We structured these benefits because we care not only about your physical well-being but your financial health and welfare too. Let us show you why Trulite values you as an employee and how we will help you achieve financial independence.

We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Trulite Glass and Aluminum Solutions's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Trulite Glass and Aluminum Solutions's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Trulite Glass and Aluminum Solutions's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.