Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted today

Operations Director (Sentral)

TSYS169 open roles

Pay
A$180,000 – A$190,000 a year
Where
SYDNEY, NEW SOUTH WALES, AUSTRALIA
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowOperations Director (Sentral)TSYS · SYDNEY, NEW SOUTH WALES, AUSTRALIA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on TSYS's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. TSYS postings stay open a median of 12 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted today

TSYS median: 12 days open

The posting

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for an Operations Director to join our ever-evolving Operations team and help us unleash the potential of every business.

About the opportunity

This role will support Sentral, responsible for shaping and executing the operational strategy across Customer Support, Professional Services, Service Delivery, Consulting and Training, ensuring efficiency, scalability and an exceptional customer experience.

As a member of the Sentral leadership team, this role provides end-to-end ownership of post-sales operations, balances enterprise standards with customer and market needs, and partners with

Product, Engineering and Sales to ensure operational readiness, consistent service quality and scalable delivery.

Salary

The annual salary range for this position is AUD 180,000 to 190,000 + superannuation plus performance bonus.

What you’ll own

  • Develop and implement Sentral’s operational strategy in alignment with Sentral’s business objectives and functional goals
  • Provide end-to-end ownership of the operational lifecycle across onboarding, implementations, service delivery, consulting, training, technical support and customer support.
  • Lead and develop the operational leadership team, including workforce planning, organisational design, capability development and succession planning.
  • Drive consistent delivery methodologies, governance and project management practices to ensure implementation, migration, consulting and training outcomes are delivered on time, within scope and to agreed quality standards.
  • Standardise and improve operational processes, using automation and technology to increase efficiency, scalability and service quality.
  • Establish and monitor operational performance measures, including customer satisfaction, service-level compliance, onboarding timelines, incident resolution and escalation performance.
  • Manage operational planning, budgets, resources, risks and performance reporting, and act as the senior escalation point for critical operational issues.
  • Partner with Product, Engineering and Sales to prioritise operational improvements, define implementation requirements and ensure readiness for product and service launches.
  • Represent Sentral operations in Asia-Pacific and enterprise forums, balancing common standards with customer and market needs.
  • Other duties as reasonably requested.

What you’ll bring

  • 7+ years in Operations or Client Services leadership, preferably in SaaS
  • Proven leadership across multiple operational functions, including implementations, service delivery, and customer support.
  • Cultural adaptability and ability to lead diverse teams.
  • Bachelor’s degree or equivalent;
  • Demonstrated ability to drive operational efficiency and scalability.
  • Experience working in the K-12 schools and/or higher education is highly desirable

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

#LI-CW2

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against TSYS's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on TSYS's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    TSYS's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.