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Open nowPosted 17 hours ago

Director, Splunk Practice Leader

TTEC Digital66 open roles

Pay
$180,000 – $235,000 a year
Where
Austin, TX
Work mode
Remote
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Your applicationOpen nowDirector, Splunk Practice LeaderTTEC Digital · Austin, TX

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on TTEC Digital's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. TTEC Digital postings stay open a median of 31 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 17 hours ago

TTEC Digital median: 31 days open

The posting

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

TTEC Digital is seeking an entrepreneurial Director - Splunk Practice Leader - to launch and scale a new Splunk consulting capability. This leader will combine deep Splunk architecture expertise, architect-level Contact Center as a Service (CCaaS) experience, consultative selling, executive presence, and professional services leadership. A key focus of the position is architecting and leading Splunk integrations across a wide variety of CCaaS platforms to improve visibility, observability, security, operational intelligence, and customer experience outcomes.

The role begins with a hands-on focus on market development and customer acquisition. The leader will shape the go-to-market strategy, support sales pursuits, define initial offerings, win and help deliver the first customer engagements, and establish credibility with Splunk, Cisco, clients, and internal teams. As demand grows, the role will transition into leadership of the Splunk Professional Services Practice, with accountability for methodology, delivery quality, financial performance, talent, and long-term growth.

Key role responsibilities

Candidate Qualifications and Leadership Profile

#LI-BN1

This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Benefits available to eligible employees include the following:

- Medical, dental, vision

- tax-advantaged health care accounts

- financial and income protection benefits

- paid time off (PTO) and wellness time off.

This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.

About Us

TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.

We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.

TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.

Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.

#LI-Remote

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