Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 10 days ago

Service Head

Turno38 open roles

Where
Bengaluru
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowService HeadTurno · Bengaluru

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Turno's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.3%7 days
  4. 17.6%14 days
  5. 34.3%30 days
  6. 43.5%60 days
This job: posted 10 days ago

The posting

Turno (Brand of Blubble Pvt Ltd) is an Electric Vehicle company that helps operators of commercial vehicles to switch to EVs. Turno does this by providing a wide selection of vehicles from partner OEMs, affordable financing, and battery value guarantees to ensure the highest return on value for EV owners. Turnos mission is to transition gasoline miles to electric miles in India. Turno is founded by Hemanth Aluru and Sudhindra Reddy Pidapa – experienced entrepreneurs in the mobility industry with a strong track record of value creation. Recently, they led Zoomcar, India's largest personal mobility platform.

Commercial Vehicles contribute 80-90% of fuel burnt today - those are the miles we want to replace with EV miles. And even though commercial EVs exist, adoption has been slow .

Job Title: Service Head

Location: Bangalore

Experience: 8-10 years

Industry Preference: : EV / Automobile / Commercial Vehicles / Service Operations

Job Summary:

We are looking for a highly driven and ethical Service Manager to lead Pan India Operations & Service for Used EV Three-Wheeler Commercial Vehicles and EV Passenger Autos. The role will be responsible for setting up scalable service operations, managing field teams, building strong service networks, and ensuring operational excellence across the country.

This role demands strong field execution capability, team leadership, SOP-driven management, and high integrity standards.

Responsibilities:

1. Service Management (PAN India)

● Lead end-to-end operations and service strategy for Used EV 3W Commercial Vehicles & Passenger Autos.

● Set up and streamline field operations across multiple states.

● Drive operational efficiency, service turnaround time (TAT), and customer satisfaction.

● Monitor regional performance and ensure service quality consistency nationwide.

2. Team Leadership & Field Management

● Manage and scale Service Managers and field technicians across India.

● Define clear KRAs and KPIs for Service Managers, Technicians, and regional teams.

● Drive performance through structured review mechanisms.

● Build a strong culture of accountability, integrity, and ownership.

3. Network & Ecosystem Development

● Leverage existing network of Service Managers, workshops, and blue-collar workforce across India (preferred).

● Develop and expand service partner networks across Tier 1, 2 & 3 cities.

● Ensure availability of skilled technicians and trained manpower.

4. Performance and Reporting

● Define measurable KPIs such as:

○ Service TAT

○ First-time fix rate

○ Cost per service

○ Fleet uptime

○ Customer satisfaction score

● Conduct periodic audits and performance reviews.

● Provide MIS and operational dashboards to leadership.

5. Governance and Ethics

● Maintain highest standards of integrity, values, and ethical conduct.

● Ensure transparent vendor management and cost controls.

● Drive compliance across all operational processes.

Qualifications & Experience

● 8–10 years of experience in Operations, primarily in Field Operations within the Service Industry.

● Proven experience managing Pan India teams.

● Strong exposure to Automobile / Commercial Vehicles / EV / Fleet Service Operations.

● Experience in setting up operations from scratch is highly preferred.

● Strong understanding of technician productivity, workshop management, and service economics.

● Excellent leadership, stakeholder management, and execution skills.

Preferred Profile

● Experience in EV ecosystem or 3W commercial vehicle service.

● Willingness to travel - 30 %

● Strong network of service managers and blue-collar workforce across India.

● Exposure to refurbishment, used vehicle operations, or asset-heavy business models.

● High ownership mindset with entrepreneurial approach.

Key Competencies

● Operational Excellence

● Field Execution

● Process Orientation

● Team Leadership

● Vendor & Network Management

● Data-driven Decision Making

● High Integrity & Ethical Standards

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Turno's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Turno's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Turno's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.