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Open nowPosted 66 days ago

Service Manager

Turno38 open roles

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Agra
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  4. 17.6%14 days
  5. 34.3%30 days
  6. 43.5%60 days
This job: posted 66 days ago

The posting

Job Summary:

We are seeking an experienced and dynamic Service Manager to oversee the maintenance, inspection, and readiness of repo electric auto-rickshaws across. This role is crucial for ensuring the refurbished repo fleet is operational, compliant, and ready for deployment or

resale.

Key Responsibilities:

Repo Vehicle Management:

  • Assume comprehensive ownership of all repossessed electric rickshaws within the assigned regional territories.
  • Supervise technical inspections, fault diagnostics, and necessary repairs to guarantee the operational readiness of the fleet.
  • Maintain rigorous and precise documentation regarding the technical health and maintenance history of each unit.

City-Level Service Coordination:

  • Interface with regional service partners and technicians to facilitate efficient repair workflows.
  • Directly monitor and optimize the turnaround cycle for vehicle refurbishing and maintenance services.
  • Implement standardized quality protocols across all operational cities to ensure consistency.

Spare Parts & Inventory:

  • Manage the availability and effective deployment of spare parts inventory.
  • Analyze consumption patterns and maintain optimal stock levels tailored to city-specific needs.

Vendor & Workshop Management:

  • Cultivate and sustain strategic relationships with regional garages and service providers.
  • Negotiate commercial terms, ensure adherence to service level agreements, and audit output quality.

Team Leadership & MIS:

  • Guide and mentor field personnel or coordinators to enhance operational performance.
  • Ensure the maintenance of exhaustive MIS reports detailing asset status, expenditure, and repair timelines.

Compliance & Quality Checks:

  • Validate that every repossessed unit adheres to corporate and regulatory benchmarks prior to deployment.
  • Perform periodic and unscheduled quality audits across various geographic locations.

Candidate Profile:

  • Professional credentials in Automobile, Mechanical Engineering, or a parallel technical discipline.
  • Possess 4 to 5 years of functional expertise in service operations, with a focus on EV or 3W sectors.
  • Prior experience in repossessed asset management or vehicle refurbishment processes is highly desirable.
  • Demonstrated proficiency in vendor relations and commercial negotiation.
  • Willingness to commit to frequent multi-city travel as part of operational requirements.
  • Functional knowledge of EV architecture, battery systems, and fundamental electrical diagnostics.
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