The posting
We are seeking a highly organized, strategic, and proactive Project Manager to oversee the design, fabrication, and delivery of fast-paced, creative projects. This client-facing role maintains and builds long-term partnerships while keeping clients, internal teams, and external vendors aligned to deliver projects on time, within budget, and to the highest standards of quality.
Working closely with the Design and Production departments, the Project Manager translates client goals into clear plans, anticipates challenges, and follows through on decisions and outstanding work. The ideal candidate is resourceful, collaborative, and proactive, bringing sound judgment and hands-on involvement throughout the project lifecycle.
Salary Range: $90,000 - $120,000/yr commensurate with experience, plus comprehensive benefits and incentives
ABOUT US
TWOSEVEN is a multidisciplinary design/build firm located in Brooklyn, New York. We specialize in the creation of store window displays, retail environments, showrooms, and event activations for high-profile fashion, luxury, and lifestyle brands. We partner with museums, galleries, and cultural institutions to produce exhibitions and limited-edition artwork.
TWOSEVEN combines a design studio, fabrication workshops, and installation teams, all under one roof, providing our clients with a wide range of services. Excellent craftsmanship, high-quality design, and attention to detail are essential in all our work.
Join our creative, friendly, and dynamic workplace. TWOSEVEN is an Equal Opportunity Employer.
PRIMARY RESPONSIBILITIES
Client & Account Management
- Serve as the primary client liaison and account lead, managing relationships throughout the project lifecycle with prompt, proactive communication, scheduling, and creative problem-solving.
- Proactively manage client expectations, provide transparent updates and practical solutions with clear cost and schedule implications, and secure critical approvals.
- Maintain strong client relationships and support client outreach to generate repeat work, referrals, and new business.
Project Scope, Estimating & Financial Management
- Conduct site surveys documenting scope, dimensions, conditions, access requirements, and assumptions before pricing.
- Develop and manage project estimates, budgets, and schedules, coordinating purchasing and outsourced services with the Purchasing Coordinator, Bookkeeper, and relevant department heads.
- Monitor costs against budget and support revenue and profitability goals, ensuring accurate labor tracking and keeping the Bookkeeper informed of progress, billing milestones, and purchasing commitments.
- Track project changes, assess cost and schedule impacts, secure approvals, and inform clients and teams before execution.
Project Planning & Team Coordination
- Receive assignments from the Project Director; quickly develop estimates, schedules, production plans, and lead kick-offs.
- Coordinate across departments (design, fabrication, machine, metal, paint, soft goods, print) and vendors to align project deliverables, timelines, and responsibilities through clear documentation and communication.
- Manage assigned Technical Designers’ project priorities, deliverables, and deadlines, coordinating production needs with the Production Director, Production Managers, Lead Fabricators, and department heads.
- Escalate technical, staffing, or schedule constraints early, propose next steps, and follow through until resolved.
- Support peers across departments and contribute to ongoing improvements in company workflows and systems.
Design, Production & Quality Control
- Work with the design team to create actionable instructions aligning client goals, design intent, and production capabilities.
- Collaborate with third-party professionals, including contractors, engineers, regulatory agencies, tradespeople, AV specialists, riggers, and logistics providers.
- Coordinate prototyping and sampling with design and production teams, securing approvals.
- Actively inspect work with design and production leads against drawings and approved samples; document condition with photos and ensure defects are resolved or escalated before packing, dispatch, and handover.
Installation & Strike Management
- Own installation and strike planning and execution, coordinating site access, crews, equipment, transportation, sequencing, and protection of finished work and client property.
- Coordinate packing, crating, shipping, staging, and installation documentation to ensure teams are prepared for each phase.
- Remain actively involved on-site as required, coordinating coverage and clear handoffs between site and shop teams.
Project Documentation & Closeout
- Maintain organized, accessible project files, current timelines, and milestones in required planning and tracking systems.
- Complete outstanding work and coordinate billing, cost reconciliation, material returns, storage or disposal, and closeout.
- Prepare post-project surveys and analysis to guide project reviews and process improvements.
Requirements
- Bachelor's degree in design, architecture, or related creative field preferred.
- 3+ years of project management experience in fast-paced creative production environments.
- Display or exhibition fabrication experience strongly preferred; hands-on experience a plus.
- Proven track record of delivering projects that meet client expectations while maintaining schedule, budget, and profitability.
- Experience managing client relationships, with polished, professional written and verbal communication.
- Strong knowledge of materials, hardware, production methods, and vendor management
- Ability to read, interpret and work from shop and architectural drawings.
- Proficiency in Adobe Creative Suite and project management software.
- Expert level knowledge of MS Office suite, especially Excel.
- Working knowledge of AutoCAD, SolidWorks, or Rhino a plus.
- Highly organized and detail-oriented, with strong time management and multitasking abilities.
- Calm, solution-driven, and collaborative under pressure, working effectively across departments.
- Flexible availability, including occasional extended hours, overnights, weekends, and out-of-state travel when needed.
- Must be professional, punctual, and dependable, with a strong sense of accountability.
- Must be eligible to work in the U.S.
Benefits
- Employee Health Insurance. Three plans are available after a two-month waiting period, with TwoSeven covering from 55 to 70% of the premium.
- (401k) After one year of employment, up to 4% of the salary matched.
- Profit-sharing of up to 5% of salary after 1 year of employment.
- Up to 80 hours PTO per year.
- Up to 40 hours of sick leave per year.
- 6 Paid holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day).
- Life, short-term, and long-term insurance.
- Paid Family Leave
