Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 29 hours ago

Customer Success Manager - Land Domain (m/f/d)

TYTAN Technologies GmbH48 open roles

Where
Munich, Bayern, Germany
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Success Manager - Land Domain (m/f/d)TYTAN Technologies GmbH · Munich, Bayern, Germany

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on TYTAN Technologies GmbH's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.5% of postings close within 7 days. Measured by our own scanner across the market. TYTAN Technologies GmbH postings stay open a median of 12 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 9.5%7 days
  4. 15.6%14 days
  5. 33.9%30 days
This job: posted 29 hours ago

TYTAN Technologies GmbH median: 12 days open

The posting

TYTAN Technologies

The PACE is fast. The expectations are high. The contribution matters. Working at TYTAN is more than a job, this is a mission. We thrive, think big, and hold ourselves to the highest standard. Our mission and values guide everything we do, and we're looking for people who thrive on ownership, embrace challenges, and are energized by meaningful work. If you're motivated by impact and thrive in dynamic environments, you'll fit right in.

At TYTAN, we aim to set a global standard in autonomous air defense with AI-driven, cost-efficient systems that counter unmanned aerial threats at scale. We protect people. We protect critical infrastructure. We protect Europe’s sovereignty.

We are looking for a commercially minded and analytical Customer Success Manager – Land Domain (m/f/d) to ensure that our customers get the best possible experience and results from using TYTAN products. You will be the first point of contact for our customers after delivery and will support them throughout the entire product lifecycle. Your mission is to maximize customer satisfaction while channeling meaningful feedback to our development and operations teams. This role is ideal for someone who enjoys working with defence customers, understanding and solving their problems, and collaborating across various functions at TYTAN.

Your Roadmap to Make an Impact

Product Lifecycle Management

  • Act as the primary point of contact for users and customers of TYTAN products, managing the full product lifecycle in alignment with customers (e.g., product updates, maintenance, replacements)
  • Provide first-level technical support for TYTAN products, based on a technical understanding of how to operate them
  • Connect users with TYTAN experts, e.g., in cases of repair or maintenance

Training and Customer Learning

  • Understand current and future training needs of users
  • Plan and coordinate training sessions, involving relevant TYTAN-internal and external stakeholders

Customer Experience and Feedback

  • Ensure a consistently excellent experience with TYTAN solutions in the field by systematically gathering customer feedback and deriving and implementing actions
  • Gather new and upcoming customer requirements and requests for new functionality; evaluate and prioritize them as input for product management and future updates
  • Gain insight into how TYTAN products are used in the field and provide input for concept of operations (CONOPS) development

Cross-Functional Collaboration

  • Collaborate closely with sales and product management, aligning on feature requests, product improvement ideas, and upsell and cross-sell opportunities
  • Stay in close touch with engineering and operations to deliver best-in-class customer support and ensure smooth delivery of maintenance and product updates
  • Military background: 3+ years of military experience, ideally in the land domain, giving you a deep understanding of military processes, users and operational realities
  • Education: A degree in Business Administration, Economics, Finance, Engineering, or equivalent military technical training
  • Technical aptitude: You’re comfortable operating complex hardware and software systems and can troubleshoot them hands-on
  • Customer focus: Experience in customer success, technical account management, in-service support, or project or commercial roles
  • Training delivery: Experience planning or running training for operators or end users
  • Communication: Excellent communication and stakeholder management skills, from soldiers in the field to procurement offices
  • Languages: Fluent German and English (C1 or above)
  • Mobility: Willingness to travel regularly to customer sites and field exercises

Why TYTAN?

  • Build technology with real operational impact: Develop autonomous defence systems designed to protect lives and strengthen Europe’s security
  • Shape scalable defence capabilities: Work on solutions built for mass deployment, cost efficiency, resilience, and reliable production at scale
  • Contribute to networked air defence: Help integrate our systems into multi-layered defence architectures alongside sensors, command systems, and effectors
  • Develop for real-world operations: Build capabilities together with end users and improve them continuously based on direct operational feedback
  • Move fast and take ownership: Work in a focused, high-performance team where decisions are made quickly and individual contributions have immediate impact
  • Define a new generation of defence technology: Join early and help shape the products, engineering standards, culture, and direction of a fast-growing deep-tech company
  • Work with an international mission-driven team: Collaborate with experienced specialists united by the goal of creating sovereign and effective security capabilities for Europe

Our Benefits

  • Virtual stock options: Participate in our success through Virtual stock options (VSOPs) at the company's current valuation
  • Monthly allowances: €106/month in flexible benefits including lunch discounts and EGYM Wellpass or shopping credit
  • Regular health care events: Health check-ups, skin screenings, mental health workshops, and an annual vitamin infusion on us
  • Referral bonus: Earn a reward when someone you refer joins the team
  • Regular team events: On- and off-site activities to connect and celebrate together
  • Corporate discounts: Exclusive employee discounts across a wide range of partner brands
  • Flexibility: Flexible working hours and hybrid work model, plus a modern Munich office built for focus and collaboration

About us

At TYTAN, it is more than just a job; it is about embracing autonomy, personal growth, and purpose. Make a lasting impact in the new era of defense! Join us to create a safer world for all.

WE are an equal-opportunity employer committed to fairness and inclusivity. We do not prioritize any specific religion, gender, nationality, or background. Due to security clearance requirements, affiliations with countries listed under § 13 para. 1 no. 17 SÜG may affect the application process.

Please note that we currently do not offer visa sponsorship, so we’re only able to consider candidates who already have a valid work permit. All qualified applicants are hereby encouraged to apply.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against TYTAN Technologies GmbH's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on TYTAN Technologies GmbH's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    TYTAN Technologies GmbH's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.