Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted today

Assistant Director, Network and Communication Services

uakron55 open roles

Pay
$98,940 – $102,000 a year
Where
Akron, Ohio
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAssistant Director, Network and Communication Servicesuakron · Akron, Ohio

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on uakron's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market. uakron postings stay open a median of 15 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted today

uakron median: 15 days open

The posting

Job Summary:

The Assistant Director of Network and Communication Services leads the university's unified network operations and unified communications (UC) function, encompassing campus LAN/WAN infrastructure, wireless networks, voice/video collaboration platforms, emergency communications, and emerging services.

Essential Functions:

  • Designs and manages campus LAN/WAN infrastructure supporting diverse network environments (classrooms, research labs, administrative offices, outdoor spaces, residence halls) with resilient Wi-Fi coverage, consistent user experience, and high availability.
  • Establishes network reliability and security which is aligned with institutional data protection policies (FERPA, research data governance); manages identity-based access control across on-premises and cloud-connected resources.
  • Oversees service delivery of network infrastructure through service management functions, ensuring incident, problem, and change management processes maintain network uptime and performance; manage SLAs and first-contact resolution metrics.
  • Partners with UA stakeholders in various groups to support construction efforts, projects, and other future-forward initiatives; ensures scalable network availability and bandwidth for emerging use cases while managing privacy and security risks.
  • Manages vendor relationships with network equipment providers, managed services partners, and cloud service providers; coordinates multi-vendor environments and negotiate service agreements aligned with institutional objectives.
  • Designs and operates enterprise unified communications infrastructure including voice (telephony), video conferencing, messaging, and contact center platforms; manage dial plans, auto attendants, and call routing logic aligned with institutional organizational structure.
  • Ensures unified communication service quality through 24/7 operations monitoring, incident escalation, and user support; manages SLAs for call setup time, meeting reliability, and technical resolution; tracks adoption metrics and user satisfaction.
  • Manages network and telecommunications staff and projects. Collaborates with other IT groups as needed.
  • Manages stakeholder and customer relationships and escalates issues appropriately to IT Leadership. Practices professional communication skills.
  • Provides input to enterprise networking and communication architecture and strategies.

Additional Position Information:

Education:

Requires a relevant Bachelor’s degree.

Licenses/Certifications/Requirements:

Current network certifications preferred (e.g., CCNA (Cisco Certified Network Associate), CCNP (Cisco Certified Network Professional), Microsoft Certified: Enterprise Administrator Expert). Valid Drivers License.

Experience:

  • Requires a minimum of 6 years of progressive IT operations experience, including management of enterprise network operations (LAN/WAN design, routing, switching, firewalls, load balancing) and management of enterprise voice/UC platforms (PBX, VoIP, cloud UC products).
  • Deep hands-on knowledge of network infrastructure (routers, switches, firewalls, access points, load balancers); experience with hybrid network architectures (on-premises and cloud-connected).
  • Enterprise telephony and UC platform expertise: dial plan design, auto attendant configuration, IVR setup, user provisioning, call routing logic; experience with at least one major UCaaS platform (Teams, Zoom, Google Workspace, or on-premises UC).
  • Network security fundamentals: firewalls, VPN, access control lists (ACLs), network segmentation; basic understanding of zero-trust principles.
  • Experience managing IT incident, problem, and change management processes (ITIL-aligned); comfort with ITSM tools and service delivery platforms.
  • Minimum of 4 years managing technical teams in IT operations or infrastructure roles including hiring staff, direct supervision, and evaluation of work and performance. May supervise student employees as assigned.
  • Demonstrated ability to establish and track performance metrics; experience building SLAs and ensuring compliance.
  • Experience with vendor management, contract negotiation, and multi-vendor environments.
  • Stakeholder communication skills; ability to translate technical concepts for non-technical audiences (faculty, administrators, students).

Preferred Qualifications:

  • Secure IoT connectivity, governance, device onboarding, inventory, segmentation, monitoring, and lifecycle management.
  • Hybrid cloud networking across on-premise and public cloud environments.
  • Enterprise networking and communication architecture and strategy experience; ability to develop 3–5-year roadmaps aligned with institutional goals.
  • Experience in higher education IT or comparable matrix-driven organization managing infrastructure supporting diverse, distributed user populations.
  • Familiarity with higher education regulatory landscape (FERPA, accreditation requirements, research data governance).

Application Instructions: In order to be considered for this position, please complete the online application and attach your resume.

Compensation: The salary range for this position is $98,940 to $102,000 annually, commensurate with experience.

Application Deadline: November 29, 2026.

FLSA Status (exempt/nonexempt):

United States of America (Exempt)

Union Affiliation (if applicable):

For assistance with your application or attachments, please contact the Human Resources representative listed:

Natasha Kuzmina

Email:

[email protected]

________________________________________________________________________

Background Check Statement

The University of Akron is committed to providing a safe environment for all students and employees. The University endeavors to protect the health, welfare and safety of all students, employees and visitors on our campus. As such, all offers of employment with The University of Akron are contingent upon verification of credentials, and satisfactory completion of a criminal background check. Some positions may require additional credit investigation and a pre-employment driving record search.

Non-Discrimination Statement

The University of Akron is an Equal Education and Employment Institution. View our Non-Discrimination Statement for more information. Equal Opportunity Employer, including disability/veterans.

State of Residence Statement

It is the expectation of the University of Akron that all work performed as an employee of the University will be performed in Ohio.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against uakron's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on uakron's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    uakron's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.