The posting
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Closing Date:
11/03/2026
Type of Position:
Instructional Development
Job Type:
Regular
Work Shift:
Sponsorship Available:
No
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].
Department:
ISS | eLink Admin
Department's Website:
Summary of Job Duties:
The UAMS Education Coordinator, funded by the Rural Health Transformation Grant (Virtu-RURAL), provides one-on-one coaching and group instruction to help individuals develop essential digital literacy skills, including the use of computers, mobile devices, internet resources, email, online safety, telehealth platforms, patient portals, and other digital technologies. Working under the direction of the Virtu-RURAL Lead Education Coordinator, the Education Coordinator connects participants with affordable internet services, devices, and community resources to improve access to healthcare, education, employment, and other online services.
Working collaboratively with healthcare providers, libraries, educational institutions, and community organizations, the Education Coordinator delivers culturally responsive training, identifies barriers to digital access, and measures participant outcomes. Responsibilities include maintaining participant records, tracking training activities, administering pre- and post-training assessments, conducting follow-up evaluations to measure skill retention and technology adoption, and preparing reports that demonstrate program impact and support continuous quality improvement.
Qualifications:
- Bachelor's degree in education, public health, communications, information technology, human services, or a related field plus three (3) years of experience coordinating education programs, or
- Associate's degree in education, public health, communications, information technology, human services, or a related field plus five (5) years of experience coordinating education programs, or
- High school diploma or equivalent required plus seven (7) years of experience coordinating education programs required.
- Valid Arkansas driver's license and reliable transportation for travel to training and community partner sites. Must meet UAMS requirements for operating a personal or university vehicle, if applicable. Must be able to travel throughout the assigned service area.
Knowledge, Skills & Abilities:
- Experience in community outreach, education, customer service, healthcare support, digital literacy instruction, or a related field.
- Basic proficiency using computers, smartphones, tablets, internet browsers, email, videoconferencing platforms, and common digital applications.
- Ability to teach basic technology skills in a clear, patient, and supportive manner.
- Strong interpersonal, communication, and customer service skills.
- Ability to work independently and build positive relationships with community members and partner organizations.
- Ability to maintain participant records and complete required program documentation.
- Strong organizational skills and the ability to manage multiple training activities.
- Ability to adapt instruction to meet the needs of participants with varying levels of digital literacy.
Preferred Qualifications:
- Training or coursework in digital literacy, adult education, community outreach, health education, or information technology.
- Experience providing digital literacy instruction, community education, workforce development, healthcare outreach, or adult education.
- Experience working with older adults, rural communities, underserved populations, or individuals with limited digital literacy.
- Experience working with diverse populations.
- Digital literacy certification (e.g., Northstar Digital Literacy) or willingness to obtain after hire, if requested.
- Familiarity with telehealth platforms, patient portals, and online health resources.
- Experience facilitating small group training or community workshops.
- Knowledge of community resources that support broadband access, affordable internet services, and digital inclusion.
- Bilingual communication skills.
- Experience using Microsoft Office or Google Workspace to maintain records and prepare basic reports.
- Experience working with diverse populations.
Responsibilities:
- Provide one-on-one coaching and group instruction on computers, mobile devices, internet navigation, email, online safety, telehealth platforms, patient portals, videoconferencing, and other digital tools using approved curriculum and adult learning principles.
- Assess participant digital literacy needs, administer pre- and post-training competency assessments, maintain participant records, track training outcomes, conduct follow-up evaluations to measure skill retention and technology adoption, and document program metrics.
- Recruit participants, coordinate training opportunities, connect individuals with affordable internet services, devices, and community resources, and serve as a liaison with healthcare providers, libraries, educational institutions, and community organizations.
- Prepare reports, analyze program data, monitor performance measures, identify barriers to digital access, and support continuous quality improvement and grant reporting requirements.
- Collaborate with the Lead Education Coordinator on curriculum implementation, training materials, scheduling, meetings, professional development, and other program-related activities to support the Virtu-RURAL initiative.
- Perform other duties as assigned.
Qualifications Equivalencies:
Additional Information:
Salary Information:
Commensurate with education and experience
Required Documents to Apply:
Resume
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact [email protected] for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Annual TB Screening, Criminal Background Check, Motor Vehicle Reports Check, Sex Offender Registry
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Feeling, Hearing, Manipulate items with fingers, including keyboarding, Talking
Frequent Physical Activity:
Sitting, Standing, Walking
Occasional Physical Activity:
Crawling, Crouching, Kneeling, Reaching, Stooping
Benefits Eligible:
Yes
