Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 4 days ago

Customer Support Specialist

Uber Freight72 open roles

Where
Fridley, MN 55432, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Support SpecialistUber Freight · Fridley, MN 55432, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Uber Freight's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. Uber Freight postings stay open a median of 37 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 4 days ago

Uber Freight median: 37 days open

The posting

Schedule: Full Time

Job Type: On-site

Salary Type: Hourly

Req #: 3438

About the Role Uber Freight is looking for a Customer Support Specialist to support daily transportation and logistics operations for a major manufacturing customer. This is a fast-paced, customer-facing role that will be primarily onsite at the customer location, working directly with manufacturing plants, carriers, and internal logistics teams to keep shipments moving on time.

In this role, you’ll manage shipment execution, track and trace freight, coordinate transportation activities, respond to customer requests, and help solve real-time logistics challenges throughout the day. If you enjoy a high-energy operations environment, multitasking, and working closely with customers and teams to drive results, this could be a great fit.

Schedule: Monday–Friday, 08:00-5:00 PM

Saturday Rotation: This position includes a rotating Saturday schedule, with coverage required on the last Saturday of each month. Responsibilities are shared among three team members, resulting in approximately four Saturdays per year per employee.

What You’ll Do

  • Manage high-volume daily logistics execution activities in a fast-paced operational environment
  • Coordinate and execute shipments using Transportation Management Systems (TMS)
  • Perform track-and-trace activities to ensure shipment visibility and on-time performance
  • Support manufacturing plant operations by proactively managing transportation needs and resolving shipment issues quickly
  • Handle a high volume of email communication with customers, carriers, and internal teams
  • Assist with shipment planning, expediting, and transportation coordination
  • Serve as a key point of contact for customers and carriers, maintaining professional, responsive, and solution-oriented communication
  • Proactively identify and resolve shipment delays, service failures, and operational challenges
  • Coordinate shipment appointments utilizing external websites and communication tools
  • Update shipment milestones and load statuses throughout the transportation lifecycle
  • Support onboarding and setup of new receivers, vendors, suppliers, and system users
  • Maintain strong customer and carrier relationships while ensuring service expectations are exceeded
  • Assist with detention tracking and accessorial communication
  • Develop a strong understanding of customer operations, workflows, and supply chain needs

Basic Qualifications

  • High school diploma or GED equivalent
  • 2+ years of customer service, transportation, logistics, or supply chain experience
  • Basic proficiency with Google Workspace or Microsoft Office
  • Strong communication, organization, and multitasking skills

Preferred Qualifications

  • Bachelor’s degree in Transportation, Logistics, Supply Chain Management, or related field
  • 3+ years of logistics or transportation industry experience
  • Experience supporting manufacturing or plant operations environments
  • Advanced proficiency with Google Workspace or Microsoft Office Suite
  • Ability to thrive in a fast-paced, customer-driven environment with shifting priorities

Benefits & Compensation for U.S. Employees

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

About Uber Freight

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.

Candidate Privacy Notice

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Uber Freight's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Uber Freight's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Uber Freight's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.