Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 3 days ago

Lab Support Technician, First Shift, 0.8, Outreach Operations Department

UC Health394 open roles

Where
Cincinnati, OH, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowLab Support Technician, First Shift, 0.8, Outreach Operations DepartmentUC Health · Cincinnati, OH, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on UC Health's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. UC Health postings stay open a median of 8 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 3 days ago

UC Health median: 8 days open

The posting

Job Description

Lab Support Technician, First Shift, Outreach Operations Department

UC Health is hiring a full-time Lab Support Technician for the outreach operations department for first shift at University of Cincinnati Medical Center.

The Lab Support Technician performs all activities within the Patient Service Centers of the Outreach Laboratory Service including: registration of patients in Horizaon; collection of blood and other specimens; performance of required pre-analytic processing; client profile set-up and maintenance; client services and problem-solving; and other support functions to ensure Center is ready to receive and care for patients on a daily basis.

About University of Cincinnati Medical Center

As part of the Clifton Campus of UC Health, Greater Cincinnati’s academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati.

UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati’s only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment’s notice for a wide variety of the most complex medical conditions and injuries.

Responsibilities

Performs Clerical/Registration/Coordination Duties:

  • Receives orders; reviews patient demographics, including insurance information using information in LastWord, Centricity or information provided by patient.
  • Completes registration and order entry into Horizon ordering tests per established protocols.
  • For Medicare patients, performs ABN check; if needed, presents that ABN to the patient with explanations as to their options; assists patient to complete as needed.
  • Answers the phone promptly in a courteous manner, identifying oneself to the caller.
  • Uses proper pronunciation of medical terms.
  • Completes all required department logs and documentation.
  • Reviews Lab requisitions for completeness of information (ABN, ICD9, patient demographics).
  • Resolves any problems identified in the appropriate manner.
  • Handles phone requests with a minimum of call transfers.
  • Performs filing
  • Participates in the orientation of new hires in Outreach Laboratory Service.
  • Prepares service center for daily activity: opens center in morning and secures at end of day; sets up draw sites; cleans and prepares for next day/shift; completes all paperwork, documentation.
  • Facilitates the billing process by assuring all required information, forms have been completed.
  • Coordinates workflow ensuring specimens, paperwork and documentation (medical record and billing) are handled in a timely manner.

Client Service:

  • Consistently demonstrates excellent customer service in working with both patients and clients.
  • Handles problems in a timely, appropriate manner resolving patient and/or client issues.
  • If unable to resolve, contacts appropriate resource for assistance.
  • Is able to troubleshoot problems.
  • Develops and maintains physician/office profiles, preferences, including updating contact information.
  • Initiates profiles for new physicians/offices.
  • Investigates, clarifies ambiguous test orders with ordering physician or main lab

Special Procedures:

  • Performs venipunctures
  • Other types of specimen collection as needed
  • Performs POC testing as needed
  • Follows established collection and patient identifier protocols

Competency and Continuing Education:

  • Policies and procedures are reviewed in a timely manner.
  • Mandatory continuing education modules are completed within the established time frame without individual reminders.
  • Technical competencies are completed within the established time frame without individual reminders.

Safety:

  • Follows safety policies and procedures in all phases of specimen collection, transportation and processing.
  • Accounts for all work; completes logs as applicable to assure sample integrity and minimize lost samples.

Qualifications

Required:

  • High school diploma or GED
  • Ability to read and comprehend written information required.
  • Ability to effectively and efficiently perform a variety of job duties in a stressful, fast paced environment is required.
  • Technology and computer skills; must have knowledge of or be able to learn several different information systems (Centricity, LastWord, Horizon, Epic).

Preferred:

  • Completion of formal phlebotomy program or equivalent
  • Phlebotomy experience
  • Phlebotomy certification
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against UC Health's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on UC Health's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    UC Health's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.