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Open nowPosted 7 hours ago

BRAVE Team Lead | St Johns Care Connect BRAVE Program | Full-time | Days

UF Health1,593 open roles

Where
St. Augustine, Florida, United States
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Your applicationOpen nowBRAVE Team Lead | St Johns Care Connect BRAVE Program | Full-time | DaysUF Health · St. Augustine, Florida, United States

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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. UF Health postings stay open a median of 5 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 7 hours ago

UF Health median: 5 days open

The posting

Overview

The BRAVE Team Lead provides day-to-day operational oversight and support for Community Health Associates (CHAs), ensuring timely, effective, and high-quality behavioral health navigation services. This position is responsible for managing referral assignments, monitoring caseloads, conducting quality assurance reviews, and supporting staff through regular one-on-one meetings, coaching, and ongoing guidance.

The Team Lead helps to develop and maintain relationships with behavioral health providers, school districts, and community partners, ensuring accurate and current resource information within program systems. The position also plays a key role in coordinating provider invoicing, reviewing service documentation, and facilitating payment processes in accordance with program requirements.

Working closely with program leadership, CHAs, providers, and community partners, the Team Lead supports consistent workflow implementation, documentation accuracy, program accountability, and continuous quality improvement to ensure students and families are connected to appropriate behavioral health services.

BRAVE (Be Resilient and Voice Emotions) is a program under UF Health St. Johns Care Connect that was developed to address barriers to timely behavioral health services for students, including provider wait times and fragmented communication between schools, families, and behavioral health providers. Through a unified referral and intake process, BRAVE supports resource navigation, care coordination, referral follow-through, and communication among participating partners. The program supports the referral structure outlined in the Marjory Stoneman Douglas High School Public Safety Act.

Responsibilities

The BRAVE Team Lead serves as Care Connect + BRAVE Program primary leadership responsible for initial training and continued coaching and development through routine 1:1s, for all BRAVE Community Health Associates. Responsible for creating and monitoring reporting to ensure BRAVE provides quality case management services to all clients consistent with Care Connect core practices. As a member of the Care Connect + Leadership Team, provides weekly operational reporting, and recommendations, in the following areas: case load distribution, staffing model effectiveness and provider performance. Completes required agency, funding, legal, statistical and fiscal reporting documentation and submits to appropriate stakeholders in an accurate and timely matter. Responsible for overseeing all aspects of BRAVE Financial Assistance Fund, in collaboration with the Flagler Healthcare Foundation. Meet with families to define and set goals that are patient centered. Document interventions regularly in Care Connect Database for the clinical record and outcome reporting. Develop care plan and interventions with patient and family input, monitor compliance with treatment plan and problem solve barriers to patient self-management. Provide support for patient and family issues, resource needs, and refer to community partners as appropriate.

Schedule

FTE: 1.0

Hours: Days

Days: Monday-Friday

Hybrid: 3 days WFH and 2 days in office

Location: St. Augustine, FL

Qualifications

Education

Required: High School Diploma or GED

Preferred: Bachelor’s Degree in Psychology or related field

Experience

Requitred: One (1) year Program Coordination or Supervising Case Workers, Interns, or Students.

Must successfully pass an AHCA Level 2 screening for this position: https://info.flclearinghouse.com/

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