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Open nowPosted 3 hours agoWe saw it 45 min after it went up

CSR Patient Access Center

UF Health1,573 open roles

Where
Jacksonville, Florida, United States
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Your applicationOpen nowCSR Patient Access CenterUF Health · Jacksonville, Florida, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on UF Health's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. UF Health postings stay open a median of 6 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted 3 hours ago

UF Health median: 6 days open

The posting

Overview

Delivers excellent customer service while providing information regarding services to patients, hospital, staff and community health care providers in ahigh volume call center environment. Performs intake triage, appointment scheduling and referral of patients to faculty physicians based on knowledge of administrative protocol and University of Florida physician specialties. Responsibilities

Provide excellent customer service to patients, staff, and community health care providers while handling high volume incoming phone interchange on an automatic call distribution system.

Act as patient advocate to facilitate problem resolution via telephone in a timely and courteous manner.

Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned.

Provide patients verbally and through confirmation letter, notification of all appointments to include location, provider, required ancillary services, preparations and payment requirements.

Verify insurance information. Verify benefits and insurance referral information.

Intercede on the patient's behalf as necessary to arrange for special services, i.e. interpreters for both the hearing impaired as well as those with language barriers, wheel chairs and other special transportation needs.

Qualifications

Required Experience: 1 year - Data Entry 2 years - Clerical/customer service -ideally in a health care related industry 1 year -Third party payors and computer experience for inputting data and reviewing patient demographic material 1 year- Call center experience Education: High School Diploma or GED equivalent required Additional Duties: Additional duties as assigned may vary.

UFJPI is an Equal Opportunity Employer and Drugfree Workplace

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    The review screen in CV Rocket: how each CV was read, round by round.

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