The posting
Overview
Under the direction of the Site Supervisor, the receptionist coordinates the daily patient flow including, but not limited to patient registration, patient authorizations, scheduling, co-payment posting and answers multiple telephone lines.
Qualifications
Job Requirements and Qualifications
Education Requirements
- High school diploma or GED required.
- Associate degree preferred.
- Additional post-secondary education or specialized training preferred.
Licensure/Certification/Registration
- No specific licensure, certification, or registration required.
Required Experience
- Minimum of two years of medical practice front desk experience preferred.
- Experience using an Electronic Health Record (EHR) system required.
Required Skills and Qualifications
- Ability to read, write, speak, and understand English effectively.
- Strong customer service and interpersonal communication skills.
- Experience interacting professionally with patients, families, and the general public.
- Knowledge of front desk operations in a medical practice setting.
- Ability to provide age-appropriate care and customer service based on patient needs.
- Strong organizational skills, attention to detail, and the ability to maintain professionalism in a healthcare environment.



