Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 253 days ago

Outbound Scheduling Assistant

UMRF Ventures Website10 open roles

Where
Memphis, TN
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowOutbound Scheduling AssistantUMRF Ventures Website · Memphis, TN

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on UMRF Ventures Website's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 253 days ago

The posting

UMRF Ventures provides students with meaningful professional experience through hands‑on work, leadership development, and career preparation. Our student employees balance academic success with high‑quality, professional work.

Job Title: Outbound Scheduling Assistant

Department/Group: Ting – Care Department

Reports to: Manager Customer Operations & Project Management

Classification: Part-time (hourly) non-exempt or Full-time (hourly) non-exempt

Role and Responsibilities

As an Outbound Scheduling Assistant, you are the first point of contact for new Ting customers awaiting installation. You will work from a prioritized list of customers who have already contacted Ting to activate service, ensuring a seamless and efficient scheduling experience. Your role is critical in delivering a positive first impression and minimizing delays in service activation.

Key Responsibilities

  • Respond to outbound scheduling tasks by calling from an identified list of customers awaiting install; handle inbound queue work only as triaged.
  • Confirm customer details, present optimal time windows, and book installation appointments on first contact whenever possible.
  • Execute timely follow-ups via call, text, and email to close the loop if appointments cannot be booked immediately.
  • Log clear notes, next steps, and outcomes in CRM systems to ensure status visibility for other team members.
  • Set clear expectations for customers regarding preparation, access, and time windows; send appointment confirmations.
  • Maintain record hygiene with accurate data entry, stamped next actions/dates, and standardized notes.
  • Meet weekly performance targets for activity.
  • Ensure follow-ups are completed within 72 hours and maintain a low no-show/reschedule rate.
  • Deliver a high-quality customer experience.

Competencies

  • Communication skills
  • Written and verbal
  • Updates statuses without reminders
  • Drive for results
  • Customer focus
  • Interpersonal Savvy
  • Active listening
  • Empathy
  • Composure
  • Conflict Management
  • Problem solving
  • Attention to detail
  • Organization
  • Multitasking
  • Learning on the fly
  • Integrity and Trust
  • Technical knowledge and learning
  • Basic understanding of scheduling and customer account management
  • Comfort with basic device and networking and connectivity support
  • Closer’s mindset—comfortable asking for appointments and overcoming objections
  • Excellent typing skills
  • Technical knowledge of Mac operating system and Google Suite applications

Qualifications and Education Requirements

  • Prior experience in telecommunications, ISP, or customer service highly preferred
  • Bilingual (English/Spanish) is a plus
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against UMRF Ventures Website's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on UMRF Ventures Website's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    UMRF Ventures Website's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.