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Open nowPosted yesterday

Assistente de Sucesso com o Cliente - Retenção

UNETVALE SOLUCOES DIGITAIS LTDA

Where
Tijucas, SC, Brasil
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Your applicationOpen nowAssistente de Sucesso com o Cliente - RetençãoUNETVALE SOLUCOES DIGITAIS LTDA · Tijucas, SC, Brasil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on UNETVALE SOLUCOES DIGITAIS LTDA's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted yesterday

The posting

Qual será o seu desafio? Seu desafio será esclarecer dúvidas, fortalecer o relacionamento com os clientes, e contribuir para a satisfação e retenção de clientes que desejam cancelamento, oferecendo soluções eficazes e uma experiência positiva. O papel valoriza comunicação clara, empatia e foco em resultados.

Horário: das 10:50 às 15:00 e das 16:10 às 20:00 de segundas à sexta-feira - com escala de sábados alternados (um sábado sim, outro não meio período).

Principais Atividades:

  • Realizar atendimento aos clientes presencialmente, por telefone e canais digitais;
  • Esclarecer dúvidas, registrar solicitações, elogios, sugestões e reclamações;
  • Abrir e acompanhar protocolos de atendimento;
  • Apoiar na venda de produtos e negociações quando necessário;
  • Ser o guardião da experiência do cliente, identificando melhorias e compartilhando com a liderança;
  • Manter comunicação personalizada e humanizada com os clientes;
  • Propor estratégias de melhoria contínua nos processos de atendimento e retenção.

O que oferecemos:

  • Plano de Saúde Unimed;
  • Vale Alimentação;
  • Convênio Odontológico;
  • Seguro de Vida;
  • Internet gratuita de até 700 MB;
  • Ginástica laboral;
  • Telemedicina SESI;
  • Frutas no escritório.

Há quase 30 anos no mercado, a Unetvale é referência em conectividade e fibra óptica na região, levando internet de qualidade para residências, condomínios e empresas, sempre com foco em tecnologia e atendimento humanizado.

Se você busca um ambiente dinâmico, oportunidades de crescimento e quer fazer parte de uma equipe que conecta pessoas e transforma experiências por meio da tecnologia, essa é a sua chance!

Se você se identificou com essa oportunidade, envie seu currículo e venha ser um Unet!

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against UNETVALE SOLUCOES DIGITAIS LTDA's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on UNETVALE SOLUCOES DIGITAIS LTDA's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    UNETVALE SOLUCOES DIGITAIS LTDA's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • When we applied, and how long after the posting went up
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  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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Straight answers

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We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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