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Open nowPosted 11 hours ago

Analista de Monitoramento | Santo Cristo

Unifique Telecomunicações

Where
Santo Cristo, Rio Grande do Sul, Brazil
Work mode
On site
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Your applicationOpen nowAnalista de Monitoramento | Santo CristoUnifique Telecomunicações · Santo Cristo, Rio Grande do Sul, Brazil
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The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted 11 hours ago

The posting

O time do Monitoramento é responsável por monitorar (ah, sério?!) os equipamentos de backbone, backhaul, rede de rádio, fibra óptica, coaxial, telefonia, data center e TV da Unifique. A galera desse setor passa o dia (e a noite também) em frente à várias telas, de olho em cada detalhe para identificar comportamentos e problemas na rede. Esta e as demais vagas anunciadas estão disponíveis para PcD ♿Responsabilidades e atribuiçõesMonitorar ativos de rede, links de internet, POPs, servidores, serviços executados, Monitoramento, troubleshooting e documentação de redes;Assumir tickets escalonados do suporte corporativo, comunicar áreas impactadas, acionar responsáveis pela resolução de eventos massivos na rede;Auxiliar equipes em campo com software de mapeamento;Buscar melhoria contínua e apresentar soluções para eventos massivos para que não se repitam;Fazer pesquisas e testes para achar soluções, junto ao mercado/internamente, através de novas tecnologias ou mudança de processos para que o atendimento seja mais eficiente;Alimentar software que gerencia a rede com informações para as equipes de atendimento, com descrição: problema, ação, horário de início e previsão de término;Dar suporte na resolução de problemas apontados pelos indicadores mensais;Criar ações corretivas e preventivas, criar documentação técnica, processos, manuais, planos de ação e treinamento. Requisitos e qualificaçõesHabilidades:Bons fundamentos em protocolos de rede;Linguagens de programação python e shell script e/ou conhecimento sólido em Linux. Noções de SQL, softwares e protocolos de monitoramento (Nagios, PRTG, Zabbix, Cacti, etc);Inglês técnico (consegue ler documentos em inglês razoavelmente bem, sem consulta);Boa comunicação, organização e responsabilidade. Formação:Ensino Superior completo ou em andamento na área.Informações adicionais Horário de Trabalho durante o Treinamento: 08h às 12h - 13h12 às 18h de Segunda a Sexta-feiraApós o treinamento, escala de trabalho 12x36:das 18h às 23h e das 00h às 06h - Escala 12x36 (Noturno)Oportunidade para trabalhar presencialmente, na cidade de Santo Cristo/RS.

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