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Open nowPosted 4 days ago

ASSISTENTE DE RELACIONAMENTO I

UNIMED SERGIPE - COOPERATIVA DE TRABALHO MEDICO

Where
Aracaju, SE, Brasil
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Your applicationOpen nowASSISTENTE DE RELACIONAMENTO IUNIMED SERGIPE - COOPERATIVA DE TRABALHO MEDICO · Aracaju, SE, Brasil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on UNIMED SERGIPE - COOPERATIVA DE TRABALHO MEDICO's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 4 days ago

The posting

Se você gosta de desafios essa vaga é para você!

# Missão do Cargo: A missão do Assistente de Relacionamento em uma operadora de saúde é garantir a satisfação e fidelização dos clientes, oferecendo suporte e atendimento de qualidade. Ele é responsável por resolver dúvidas, solucionar problemas e garantir um bom relacionamento entre a operadora e os clientes.

# Principais atividades do cargo: - Atendimentos presenciais, digitais, e CRM para clientes que desejam negociação de débito do plano existente;

- Atendimentos relacionados a transferência de plano, adaptação, migração, cancelamento por óbito e informações contratuais;

- Emissão de 2ª via de boletos e atendimento através do EssencialMR das demandas advindas do SAC e e-mails;

- Manter registros atualizados no sistema.

# Requisitos para participação:

- Ensino Médio Completo (desejável curso superior em andamento em Administração, Gestão Comercial ou áreas afins). - Conhecimento em pacote Office nível intermediário, especialmente Excel. - Possuir experiência anterior em atendimento a clientes e rotinas administrativas. - Habilidade com sistemas de gestão (ERP) e ferramentas tecnológicas. - Boa comunicação, organização e proatividade. - Residir em cidade da região urbana da grande Aracaju (Aracaju, Barra dos Coqueiros, N. Sra. do Socorro, São Cristovão).

# Não pode faltar: - Coopera para Crescer: (Trabalhar em equipe; Ser proativo; Ter visão sistêmica; Compartilhar conhecimento; Incentivar e colaborar; Manter-se engajado); - Buscar a Excelência: (Analisar criticamente e manter o foco; Adaptar-se às mudanças; Ser organizado; Comprometer-se com o resultado; Propor melhorias nos processos; Ter visão de futuro e inovar); - Encantar o Cliente: (Ser resiliente; Compreender o que está acontecendo; Ser ágil; Ser respeitoso; Estar disposto; Fazer parte da solução); - Gerenciar Emoções: (Demonstrar empatia; Ser acolhedor; Ter inteligência emocional; Ser flexível; Transmitir compaixão; Estabelecer confiança; Ser íntegro).

#VemSerUnimed A maior cooperativa de saúde do mundo.

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