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Open nowPosted 3 days ago

Customer Service Medewerker Beauty Industrie

Unique Asse

Where
Halle-Vilvoorde, Belgium
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Your applicationOpen nowCustomer Service Medewerker Beauty IndustrieUnique Asse · Halle-Vilvoorde, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Unique Asse's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.2%30 days
  6. 59.1%60 days
This job: posted 3 days ago

The posting

Onze klant is een gevestigde waarde binnen de beauty industrie.

Jobomschrijving

Voor onze klant in de regio Asse, actief binnen de beautysector, zijn wij op zoek naar een Customer Service Medewerker. In deze rol ben jij het kloppende hart van de klantenervaring. Je staat klanten snel, vriendelijk en deskundig te woord en zorgt ervoor dat elke interactie zowel professioneel als aangenaam verloopt.

Wat ga je doen?

  • Klantcontact: Je beantwoordt inkomende telefoons, mails en chatberichten op een professionele en klantgerichte manier;
  • Luisteren & adviseren: Je begrijpt klantbehoeften en geeft gepersonaliseerde oplossingen over beautyproducten, skincare, make-up en trends;
  • Probleemoplossing: Je behandelt vragen over producten, bestellingen en leveringen en lost deze efficiënt op;
  • Klachtenafhandeling: Je gaat empathisch om met klachten en zorgt voor een correcte opvolging en registratie;
  • Productexpertise: Je blijft up-to-date over het aanbod zodat je klanten correct en deskundig kan informeren;
  • Administratie: Je noteert klantcontacten nauwkeurig in het CRM-systeem en zorgt voor duidelijke communicatie naar collega’s;
  • Klanttevredenheid: Je denkt mee over verbeteringen in service en draagt bij aan een optimale klantbeleving.
  • Je communiceert vlot en professioneel, zowel mondeling als schriftelijk.
  • Je bent klantgericht, positief en hebt affiniteit met de beautywereld.
  • Je kan multitasken en werkt efficiënt onder tijdsdruk.
  • Je denkt oplossingsgericht en werkt nauwkeurig.
  • Je hebt al ervaring in een klantenservicefunctie.
  • Je spreekt vloeiend Nederlands en Frans.

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

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    The review screen in CV Rocket: how each CV was read, round by round.

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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