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Open nowPosted 11 days ago

Klantendienstmedewerker

Unique NARD

Where
de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium
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Your applicationOpen nowKlantendienstmedewerkerUnique NARD · de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Unique NARD's own form.

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The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.8%30 days
  6. 59.1%60 days
This job: posted 11 days ago

The posting

Als grootste externe dienst voor preventie en bescherming op het werk zetten we veilig en gezond werken centraal. Preventie vormt daarbij het sleutelwoord. Dat onze klanten voldoen aan alle wettelijke vereisten ter zake is de evidente basis, maar we schakelen graag nog hoger. Zo helpen we werkgevers om hun medewerkers gezonder, langer en beter aan het werk te houden.

Jobomschrijving

Als Customer Service Representative ben je het eerste aanspreekpunt voor onze klanten en zorg je voor een vlotte administratieve en operationele ondersteuning.

Je taken omvatten onder andere:

  • Het up-to-date houden van klantendossiers, waaronder personeelslijsten, contactgegevens en risico-informatie.
  • Het beantwoorden van vragen van klanten over onze dienstverlening, zoals facturatie en opleidingen.
  • Het coördineren en opvolgen van de planning van activiteiten bij klanten, zoals geneeskundige onderzoeken en bedrijfsbezoeken.
  • Het ondersteunen van de opstart van nieuwe klanten en het opvolgen van gemaakte afspraken.
  • Het verzorgen van rapporteringen en het garanderen van een vlotte informatiedoorstroom.
  • Het onderhouden van contacten met klanten en het mee bewaken van de kwaliteit van onze dienstverlening.
  • Bachelor of gelijkwaardige ervaring.
  • Minstens 3 jaar relevante ervaring in een administratieve en commerciële omgeving, bij voorkeur binnen een klantendienst.
  • Goede kennis van MS Office, met een sterke beheersing van Excel, waaronder draaitabellen en functies.
  • Een uitstekende kennis van zowel het Nederlands als het Frans, mondeling én schriftelijk.

Posting text belongs to the employer. Removal requests: contact us.

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