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Open nowPosted 43 hours ago

Medewerker Onthaal & Telefonie

Unique Office

Where
Kortrijk, Belgium
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Your applicationOpen nowMedewerker Onthaal & TelefonieUnique Office · Kortrijk, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Unique Office's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.6% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 13.6%7 days
  4. 21.9%14 days
  5. 36.9%30 days
  6. 59.0%60 days
This job: posted 43 hours ago

The posting

Unique Office Waregem zoekt een Medewerker Onthaal & Telefonie voor een bedrijf in Waregem.

De telefoon rinkelt. Een klant heeft een technische vraag, een andere wil een collega van sales spreken en ondertussen komt er een e-mail binnen via de algemene mailbox. Jij bent de persoon die orde schept in die stroom van vragen. Je luistert aandachtig, stelt de juiste vragen en zorgt ervoor dat klanten snel bij de juiste collega terechtkomen. Je hoeft niet alle antwoorden zelf te kennen, maar je weet wel perfect waar ze te vinden zijn.

Jouw verantwoordelijkheden:

  • Je beantwoordt inkomende telefoongesprekken op een vriendelijke en professionele manier.
  • Je luistert actief naar de vraag van de klant en verbindt vlot door naar de juiste contactpersoon.
  • Je beheert mee de algemene mailbox en zorgt ervoor dat vragen en aanvragen correct worden opgevolgd.
  • Je leert onze organisatie grondig kennen zodat je klanten snel naar de juiste collega kunt doorverwijzen.
  • Je bewaart het overzicht, ook wanneer meerdere vragen tegelijk binnenkomen, en stelt de juiste prioriteiten.
  • Je zorgt ervoor dat elke klant zich gehoord en geholpen voelt.

Herken jij jezelf hierin?

  • Je communiceert vlot en voelt je comfortabel aan de telefoon.
  • Je hebt een warme, positieve uitstraling die ook hoorbaar is in je stem.
  • Je bent klantgericht, empathisch en professioneel.
  • Je luistert aandachtig en begrijpt snel de vraag achter de vraag.
  • Je helpt mensen graag verder en haalt voldoening uit een goede dienstverlening.
  • Je blijft rustig en georganiseerd, ook tijdens drukke momenten.
  • Je schakelt vlot tussen verschillende taken zonder het overzicht te verliezen.
  • Je neemt initiatief en denkt oplossingsgericht.
  • Je begrijpt dat elk contactmoment telt voor de klanten.

Posting text belongs to the employer. Removal requests: contact us.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Unique Office's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Unique Office's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Unique Office's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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