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Open nowPosted 3 days ago

Privilege Service Manager, Client Mangement Services

UNITED OVERSEAS BANK LIMITED

Pay
SGD 3,500 – SGD 7,000 a month
Where
Central, Singapore
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Your applicationOpen nowPrivilege Service Manager, Client Mangement ServicesUNITED OVERSEAS BANK LIMITED · Central, Singapore
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 3 days ago

The posting

Job Responsibilities

  • Provide day-to-day administrative and sales support to Relationship Managers in managing and servicing their client portfolios.
  • Assist with client servicing requests, account-related matters, documentation and follow-up to ensure timely completion.
  • Respond promptly and professionally to client enquiries, concerns and requests, delivering a high standard of customer service.
  • Collaborate with internal product specialists, operations and support teams to facilitate banking solutions and ensure a seamless client experience.
  • Support Relationship Managers in coordinating client documentation, account maintenance and other servicing requirements.
  • Ensure client information and documentation are complete, accurate and maintained in accordance with established processes.
  • Adhere strictly to internal policies, procedures and regulatory requirements, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.
  • Assist in identifying and following up on outstanding documentation or compliance-related matters.
  • Support sales and relationship management activities by helping Relationship Managers coordinate client requests and internal follow-ups.
  • Maintain professionalism and confidentiality when handling sensitive client information.

Job Requirements

  • Diploma or Degree in Business, Banking & Finance, or a related discipline.
  • Prior experience in banking, financial services, client servicing, sales support or relationship management support would be advantageous.
  • Strong customer-service orientation with good interpersonal and communication skills.
  • Detail-oriented and organised, with the ability to manage multiple client requests and administrative tasks.
  • Comfortable working with different internal stakeholders and coordinating across teams.
  • Good understanding of banking documentation, AML/KYC and regulatory requirements would be an advantage.
  • Able to work independently while collaborating effectively within a team.
  • Proactive, responsive and committed to delivering a positive client experience.

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